2022 Ram 5500 transmission problems

Filed Nov 2, 2024 · Transmission · ID

Dealership confirmed K1 and K2 snap ring failure on a 22 Dodge Ram under warranty with 15933 miles. Transmission was manufactured in August of the truck build. On [XXX] while driving my 22 Ram 5500 the truck lost all forward gears while coming down the mountain with a loaded truck camper and pulling a trailer with an ATV. Truck was below GVWR. This truck had 15933 miles and 24 months old. All servicing intervals were met and serviced at a certified Dodge dealership. The truck was traveling at 25 MPH down hill in steep terrain on a dirt road. The exhaust brake and tow haul mode was selected and operational. The vehicle shuddered and made a thump and had an associated check engine light with an Adaptive Cruise Control caution indication. The vehicle started to rapidly speed up downhill and I gently applied the brakes to regain control. I coasted approximately 2 miles to find a safe pull off point in the mountains with no forward gears. After the vehicle was safely stopped I was able to confirm the malfunction with no forward gears and reverse only. I was fortunate to be able to flag a ride after hiking out to the [XXX] to get my wife and I out of the National Forest and get cellular service. The nearest service provider was the Ram dealership in Lewiston Idaho. I made arrangements and the Truck was delivered the next day by a semi tow vehicle. We incurred a two night stay at the Hampton Inn to get repairs lined up and arrange travel home. After multiple conversations with the dealership and a trip down there to discuss the issue with the dealership they finally diagnosed and fixed the problem after 33 days sitting on the lot. The truck was delivered back to me on 9 October. The diagnosis of the K1 and K2 snap ring poses a serious safety issue for owners and operators of this vehicle. This malfunction caused some significant financial burden as well due to the truck being inoperative and away 140 miles from home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(

Filed Oct 17, 2024 · Transmission · 105,000 miles · FL

The contact owns a 2022 Ram 5500. The contact stated while driving at approximately 40 MPH, the vehicle was losing forward momentum. The contact stated that the check engine warning light was illuminated. The contact depressed the accelerator pedal and the engine was revving but the vehicle was not gaining any forward momentum. The contact pulled the vehicle over and turned the vehicle off and on, however, when the contact had shifted the vehicle into drive (D) the vehicle was not moving. The contact determined that he only had reverse (R) gear functioning. The contact had checked online and read that he would be able to manually shift to 5th gear. The contact was able to return to his workplace and had the vehicle towed to a local dealer. The vehicle was diagnosed and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to the federal safety agency Action Number: PE24009 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

Filed Jul 31, 2024 · Transmission · 8,000 miles · WA

The contact owns a 2022 Ram 5500. The contact stated while driving 50–55 MPH, the vehicle lost motive power due to the transmission failure. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was towed to another local dealer, Speck Chrysler Jeep Dodge Ram (125 E Allen Rd., Sunnyside, WA 98944), where it was diagnosed that the snap ring was fractured. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 8,000.

Filed May 9, 2024 · Transmission · TX

The transmission failed at approximately 3000 miles. Reverse was the only gear to function properly. The truck has been at the dealership for over 2 months and they have not fixed it yet.

Filed Apr 11, 2024 · Transmission · MA

K1 snap ring failure

Filed Dec 9, 2023 · Transmission · WA

Truck has 6500 miles, went to put it in reverse from drive in busy intersection and transmission started to slip. Truck ultimately wouldn't drive at all. Started throwing codes (P0731-00 in particular) and found out that it needs a new K1 clutch snap ring repair. There are more than 300 people with this issue, this has not only happened with me from my research on forums about this code being thrown. This is a 2022 with 6500 miles, there are too low of miles on this truck for it to be having a problem like this!

Filed Aug 22, 2023 · Transmission · 1,973 miles · SD

The contact owns a 2022 Ram 5500. The contact stated while driving 50 MPH, the vehicle lost motive power, with the 4-WD unavailable message displayed. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 1,973.

Filed Aug 22, 2023 · Transmission · 1,000 miles · TN

The contact owns a 2022 Ram 5500. The contact stated while driving at an undisclosed speed, the vehicle failed to shift into the intended gear, and started to coast while the accelerator pedal was depressed. No warning light was illuminated. The contact stated that he veered off the roadway to safety and notified a towing company. The vehicle was towed to the dealer where it was diagnosed that the snap rings failed and needed to be replaced. The contact stated that he had previously informed the dealers of TSB: 21-002-23 but was informed that the vehicle needed to experience a complete failure to receive the repair under the TSB. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.

Filed Aug 10, 2023 · Transmission · MI

I drive a RAM 5500, 20' Jerrdan Flatbed Tow truck. We had just purchased this truck about a week and a half prior to the transmission failure. We had 2500 miles on it, and were towing two vehicles behind. We pulled off of the highway, and then felt an extremely hard clunk underneath the truck to which the rear tires locked up, and stopped us in the middle of the road. Once we were stopped, the truck began to clunk louder so hard it would shake the entire truck. Then a CEL appeared, for PO731 and P0734, the truck in drive would only rev and not move. Reverse did work however. But we could not reverse anywhere as we were in the middle of the highway. We had to get a tow truck which took 4 hours because nobody wanted to tow us due to the situation. We almost got hit so many times, it was so dangerous and scary for me and my passenger, as we thought we were going to crash when the rear wheels locked up. This issue needs to be taken much more seriously and looked into becoming a recall. Somebody on the highway could get KILLED!

Filed Jul 29, 2023 · Transmission · VA

Were were driving in stop and go traffic outside Durham, NC on I 147/885. After being stopped for a few seconds I depressed the accelerator to move forward. There was a bang and I thought some one had hit me from behind. Then I noticed the engine light on the dash and the truck would not move forward. I was able to get the shifter in park. All temps and pressures on the dash were normal including the transmission. There was no fluid leaking from under the truck. We were in lane three of the highway and cars, trucks, and tractor trailers were passing us on the shoulder and the left lane. I tried using the in vehicle SOS button but the guy on the other end only referred me to call a different number. That number I sat on the line for over 20min while sitting in traffic unable to move with vehicles passing me on the left and right. finally a deputy showed up and was able to control the traffic. 3 hours later it was finally towed to Hendrick Dodge in Cary, NC. Currently waiting on it to be evaluated by the dealer.