The contact owns a 2020 Ram ProMaster 2500. The contact received notification of the federal safety agency Campaign Number: 23V301000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the accelerator pedal was depressed and failed to respond. The check engine warning light was illuminated. The contact depressed the accelerator to the floorboard and the vehicle failed to respond; and the vehicle lost automotive power. The vehicle was taken to the dealer where the contact purchased the vehicle and was informed that the vehicle was under recall. The dealer repaired the vehicle under recall. On a separate occasion, the contact attempted to reverse, and the vehicle failed to respond, with an abnormal sound coming from the vehicle. The vehicle was then taken to the current dealer where the vehicle was diagnosed and determined that the transmission needed to be replaced. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair and the contact was informed that the part was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 125,000. Parts distribution disconnect.
The worst 2020 Ram Promaster 2500 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Transmission2
- Body1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission2
- Body1
Recalls
No recalls on record for this model year.
Technical service bulletins for the 2020 Ram Promaster 2500 7
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Lifter
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
What 2020 Ram Promaster 2500 owners say
Most recent owner complaints, unedited.
The contact owns a 2020 Ram Promaster 2500. The contact stated while reversing at approximately 5 MPH, the contact felt vibration in the steering wheel. The contact depressed the brake pedal and attempted to shift into park(P). The contact was unable to shift the vehicle into park (P). The contact turned off and restarted the vehicle but was not able shift into drive (D). The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic determined that the transmission clutches and several gears had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated he had recently had the federal safety agency Campaign Number: 23V301000 (Power Train) and was not sure if the recall was related to the failure. The failure mileage was unknown.
Driver side door patch failed. Can not keep door closed.
Compare the 2020 Ram Promaster 2500
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Questions about the 2020 Ram Promaster 2500
Is the 2020 Ram Promaster 2500 reliable?
Owners have filed 3 complaints about the 2020 Ram Promaster 2500, fewer than a typical Promaster 2500 model year.
What is the most common problem with the 2020 Ram Promaster 2500?
Transmission and drivetrain, with 2 complaints. Next is body (1).
How many recalls does the 2020 Ram Promaster 2500 have?
No recalls on record.
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