The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experienced harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM under the federal safety agency Campaign Number: 16V529000 (POWER TRAIN); but the failure persisted. The contact stated that eventually,y the vehicle failed to start. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.
2015 Ram Promaster City transmission problems
15 complaints (56% of all complaints for this car). Typical mileage when it fails: 39,900. 1 crash reported.
- owner complaints
- 15
- of this car's complaints
- 56%
- typical mileage
- 39,900
- crashes
- 1
- recalls
- 0
Which part fails
- Automatic transmission: control module (TCM/PCM/tecm)1
At what mileage
Complaints by mileage at the time of the problem.
Ram Promaster City transmission problems in other years
Related recalls
No recalls on record for this model year.
What 2015 Ram Promaster City owners say
Most recent owner complaints, unedited.
Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode
The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted to depress the accelerator pedal however, the vehicle failed to respond. The contact pulled over to the side of the roadway and waited for several minutes before restarting the vehicle. The vehicle restarted and the contact attempted to drive back to the residence however, the failure persisted. The vehicle was diagnosed by the local dealer and failure codes for the transmission module were retrieved. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The check engine and transmission warning lights were illuminated. The local dealer was contacted and informed the contact that the transmission needed to be flushed. The vehicle was not diagnosed nor repaired. The contact stated that the failure was like the federal safety agency campaign number: 16V529000 (Power Train) however, the Vin was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
I purchased vehicle used on 2/14/2018. Carfax stated no outstanding recalls. After about one year, very occasionally, when shifting from park to drive, the gear would not engage until the process was repeated. Just recently, while highway driving, both "service engine" and "transmission" warning lights appeared on the dash. This was followed by a near total loss of power and an occasional stall. This obviously created a dangerous safety hazard for me and the other drivers in my area. I took the vehicle to the local ram dealership (peacock - bluffton, sc) and (after 5 days) was told I needed a new "transaxle range sensor wiring harness" ($700. +/-) and a powertrain software update (warranty). Some research revealed a recall by fiat-chrysler (8/2016) for the wiring harness - s55 / the federal safety agency 16v‑529. According to the dealer, fiat-chrysler will only honor this recall for a period of 2 years from date of issue. Further research revealed that the federal safety agency requires recalls be honored for a "reasonable" amount of time, suggesting that 10 years is "reasonable". This is day #8 as the vehicle remains in a bay at the dealership. I am looking from some guidance on how to proceed.
A cover on the transaxle, at the front of the engine, was discovered, by a dealership while performing a recall repair of the cooling fan, to have a hole in it and was leaking fluid. It was discovered in the dealership's shop. Now being repaired by a local repair shop.
Driving down the road at 30mph the check engine light came on again 1 week after dealer fixed the transmission valve body and sensor. This is an on going issue since june of this year. Car has been repaired 4 times and still having issues. When the light comes on the car loses power. When gas pedal is pressed there is no response. The RPM matches the speed
Car was hesitating when starting from a stop. Once in a while the car would jerk back or forward. While driving the check engine light came on and I lost power. The car would only go about 5 MPH. Brought back to dealer where he checked the light code and came back as transmission sensor issue. Dealer reset the code and I was ok for a week. Code came back on while driving. Brought back to dealer and they said they would update the software. After about a week the code came back again. This time they gave it to another dealer to look at and they found that it was a bad valve body in the transmission. I have been without the car for a month now as they wait for the back ordered part. All times the light came on I was on a street or route doing under 50 while driving forward
Van loses electrical power when driven and stalls. This is while driving on a city street go straight on the road. This is a off and on issue with this vehicle. It has been to the maintenance shop who could find anything nor codes. Suggested we take it to a dealer, they tell us the same thing. No codes and it drove fine with no issues. Well, I have had two different employees driving it and it has done the same thing a total of four times. It is a power issue as the clock/radio resets each time it happens! Dealership has only drove it for 10 minutes. It has stalled after we've used it 4-5 hours in the day.
Tl* the contact owns a 2015 ram promaster city. The contact stated that the transmission gear shifted from drive or reverse to neutral, and locked into neutral several times. The dealer and manufacturer indicated that the vehicle was not included in the federal safety agency campaign number: 16v202000 (electrical system, power train). The dealer (colonial dodge chrysler jeep, 24 coolidge st, hudson, ma 01749, (978) 568-8000) was unable to provide an appointment for a diagnostic test in a reasonable time frame. The vehicle was dropped off and the dealer indicated that they may be able to schedule a diagnostic test on january 4, 2018. The manufacturer was notified of the failure. The failure mileage was not available.
Questions about the 2015 Ram Promaster City transmission
Does the 2015 Ram Promaster City have transmission problems?
Owners have filed 15 complaints about the transmission of the 2015 Ram Promaster City, 56% of all its complaints, more than any other problem.
At what mileage do 2015 Ram Promaster City transmission problems start?
The typical (median) mileage in owner complaints is 39,900 miles.
Was there a recall on the 2015 Ram Promaster City transmission?
There is no recall for this problem on this model year.
Other 2015 Ram Promaster City problems
Electrical 11Engine 10Acceleration 1Driver assistance 1Fuel system 1Lights 1Steering 1Suspension 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2015 Ram Promaster City?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history