The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experienced harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM under the federal safety agency Campaign Number: 16V529000 (POWER TRAIN); but the failure persisted. The contact stated that eventually,y the vehicle failed to start. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.
The worst 2015 Ram Promaster City problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission15
- Electrical11
- Engine10
- Acceleration1
- Driver assistance1
- Fuel system1
- Lights1
- Steering1
- Suspension1
Specific symptoms reported on the 2015 Ram Promaster City
Recalls 3
Equipment
- What is wrong
- Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy
- Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403 or Kidde customer service service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Recall number 17V824000 · Recall details
Equipment: other: labels
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
- Risk
- The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T62.
Recall number 17V601000 · Recall details
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Risk
- Trailer brake lights that are inoperative can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S22.
Recall number 16V253000 · Recall details
Technical service bulletins for the 2015 Ram Promaster City 280
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Lifter
- MIL/check engine lamp comes on after performing U90 recall PCM software update.
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Emissions Recall U90
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- Water Quality When Mixed With Engine Coolant
- Emission Recall U90 Catalyst Efficiency
2015 Ram Promaster City fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.4L 4‑cyl | FWD | 21 | 28 | 24 |
What 2015 Ram Promaster City owners say
Most recent owner complaints, unedited.
Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by dealer. This is a on and off issue which is a dangerous safety hazard for driver and other vehicles.
Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode
The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted to depress the accelerator pedal however, the vehicle failed to respond. The contact pulled over to the side of the roadway and waited for several minutes before restarting the vehicle. The vehicle restarted and the contact attempted to drive back to the residence however, the failure persisted. The vehicle was diagnosed by the local dealer and failure codes for the transmission module were retrieved. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The check engine and transmission warning lights were illuminated. The local dealer was contacted and informed the contact that the transmission needed to be flushed. The vehicle was not diagnosed nor repaired. The contact stated that the failure was like the federal safety agency campaign number: 16V529000 (Power Train) however, the Vin was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
Creaky suspension. Dealer diagnosis: caused by faulty sway bar end links.
I purchased vehicle used on 2/14/2018. Carfax stated no outstanding recalls. After about one year, very occasionally, when shifting from park to drive, the gear would not engage until the process was repeated. Just recently, while highway driving, both "service engine" and "transmission" warning lights appeared on the dash. This was followed by a near total loss of power and an occasional stall. This obviously created a dangerous safety hazard for me and the other drivers in my area. I took the vehicle to the local ram dealership (peacock - bluffton, sc) and (after 5 days) was told I needed a new "transaxle range sensor wiring harness" ($700. +/-) and a powertrain software update (warranty). Some research revealed a recall by fiat-chrysler (8/2016) for the wiring harness - s55 / the federal safety agency 16v‑529. According to the dealer, fiat-chrysler will only honor this recall for a period of 2 years from date of issue. Further research revealed that the federal safety agency requires recalls be honored for a "reasonable" amount of time, suggesting that 10 years is "reasonable". This is day #8 as the vehicle remains in a bay at the dealership. I am looking from some guidance on how to proceed.
Vehicle was jus idling in park I smelled like something was burning few days later vehicle ran hot and fan no longer works
A cover on the transaxle, at the front of the engine, was discovered, by a dealership while performing a recall repair of the cooling fan, to have a hole in it and was leaking fluid. It was discovered in the dealership's shop. Now being repaired by a local repair shop.
Driving down the road at 30mph the check engine light came on again 1 week after dealer fixed the transmission valve body and sensor. This is an on going issue since june of this year. Car has been repaired 4 times and still having issues. When the light comes on the car loses power. When gas pedal is pressed there is no response. The RPM matches the speed
Compare the 2015 Ram Promaster City
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Questions about the 2015 Ram Promaster City
Is the 2015 Ram Promaster City reliable?
Owners have filed 27 complaints about the 2015 Ram Promaster City, 1.7 times a typical Promaster City model year.
What is the 2015 Ram Promaster City year score?
The 2015 Ram Promaster City scores 55 out of 100 (below average). The score compares it with the other model years of the Ram Promaster City: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2015 Ram Promaster City?
Transmission and drivetrain, with 15 complaints, typically around 39,900 miles. Next is electrical (11).
How many recalls does the 2015 Ram Promaster City have?
3 recalls, covering equipment and electrical system.
What gas mileage does the 2015 Ram Promaster City get?
Official estimates for the 2015 Ram Promaster City range from 24 mpg combined. The most efficient version (2.4L 4-cyl, FWD) gets 21 city and 28 highway.
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