Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for . I’d like my vehicle to be considered for oil consumption test and possible motor replacement.
The worst 2017 Ram Promaster City problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine8
- Electrical4
- Visibility3
- Lights2
- Body1
- Driver assistance1
- Fuel system1
Specific symptoms reported on the 2017 Ram Promaster City
Recalls 3
Equipment
- What is wrong
- Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy
- Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403 or Kidde customer service service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Recall number 17V824000 · Recall details
Equipment: other: labels
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
- Risk
- The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T62.
Recall number 17V601000 · Recall details
Air bags: side/window
- What is wrong
- Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.
- Risk
- If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.
- Remedy
- Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S95.
Recall number 16V953000 · Recall details
Technical service bulletins for the 2017 Ram Promaster City 235
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator...
- 2.4L Excessive Oil Consumption XS1 Warranty Extension The
- 2.4L Excessive Oil Consumption XB1 Warranty Extension The
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Lifter
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- Water Quality When Mixed With Engine Coolant
2017 Ram Promaster City fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.4L 4‑cyl | FWD | 21 | 28 | 24 |
What 2017 Ram Promaster City owners say
Most recent owner complaints, unedited.
The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated. The contact who is a certified mechanic, performed an oil change and became aware that the engine was extremely low on engine oil. The vehicle was taken to the dealer and confirmed that the oil level was extremely. The dealer performed an oil consumption test. The test showed that the vehicle was two full quarts of oil low. The contact was informed that the engine block was damaged and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that prior to the oil consumption test, whenever the vehicle was started, the vehicle vibrated abnormally. The contact inspected the vehicle and found that the oil level was low. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
It is consuming a lot of oil after 5 thousand miles went from 5.5 quarts to 3.4 quarts
The contact owns a 2017 Ram Pro Master City. The contact stated that while the vehicle was stopped, the engine vibrated abnormally and there was a fuel-burning odor on the interior and exterior of the vehicle. The contact stated that while attempting to accelerate, the vehicle briefly lost motive power before the vehicle returned to normal functionality. The "General Warning Light” was illuminated. The failure became a regular occurrence, and the oil level was abnormally low. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Oil consumption issue with the engine: there was an extended warranty on the engine but it apparently expired July of last year. I bought the vehicle in April, but the warranty did not show up under any recalls or Carfax report. I discovered the oil consumption problem at the end of July and have been getting the runaround from several dealerships. Finally made some headway today by starting the oil consumption test, but they called me an hour or so after the appointment to tell me Stalantis had JUST changed their policy, effective TODAY, that they would no longer honor goodwill warranties in vehicles 2018 or older.
The contact owns a 2017 Ram Promaster City. The contact stated that after refueling the vehicle, the engine shut off or idle roughly immediately after starting with the low oil warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,930.
My radio dont work i can see the camera to be reversed
The vehicle rpm reved up and then total loss of power then the vehicle caught fire wile driving down the road. Flames came out under dash and in engine compartment.
Oil consumption issue causing engine to stall without warning while driving. Burning through 2 quarts every 1000 miles. Almost caused 2 accidents so far.
My van had a recall involving the cooling fan, it was repaired. At approximately 25,000 I had a check engine light, the dealer says it's the thermostat needing replaced ($588.00!!!??? At under 26,000 miles???!!!) the temp gauge always sits right at the halfway mark, this can't be right but they said that's to be expected.
Compare the 2017 Ram Promaster City
Other model years
Questions about the 2017 Ram Promaster City
Is the 2017 Ram Promaster City reliable?
Owners have filed 19 complaints about the 2017 Ram Promaster City, 1.2 times a typical Promaster City model year.
What is the 2017 Ram Promaster City year score?
The 2017 Ram Promaster City scores 68 out of 100 (average). The score compares it with the other model years of the Ram Promaster City: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2017 Ram Promaster City?
Engine and cooling, with 8 complaints, typically around 30,000 miles. Next is electrical (4).
How many recalls does the 2017 Ram Promaster City have?
3 recalls, covering equipment and air bags.
What gas mileage does the 2017 Ram Promaster City get?
Official estimates for the 2017 Ram Promaster City range from 24 mpg combined. The most efficient version (2.4L 4-cyl, FWD) gets 21 city and 28 highway.
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