Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for . I’d like my vehicle to be considered for oil consumption test and possible motor replacement.
2017 Ram Promaster City: excessive oil consumption
6 of the 19 complaints about the 2017 Ram Promaster City describe excessive oil consumption.
- owner complaints
- 6
- of this car's complaints
- 32%
- recalls
- 0
Is there a fix? 42 service bulletins cover this area of the car. See below
Excessive oil consumption by model year
- 20182
- 20176
What owners say
The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated. The contact who is a certified mechanic, performed an oil change and became aware that the engine was extremely low on engine oil. The vehicle was taken to the dealer and confirmed that the oil level was extremely. The dealer performed an oil consumption test. The test showed that the vehicle was two full quarts of oil low. The contact was informed that the engine block was damaged and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that prior to the oil consumption test, whenever the vehicle was started, the vehicle vibrated abnormally. The contact inspected the vehicle and found that the oil level was low. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Oil consumption issue with the engine: there was an extended warranty on the engine but it apparently expired July of last year. I bought the vehicle in April, but the warranty did not show up under any recalls or Carfax report. I discovered the oil consumption problem at the end of July and have been getting the runaround from several dealerships. Finally made some headway today by starting the oil consumption test, but they called me an hour or so after the appointment to tell me Stalantis had JUST changed their policy, effective TODAY, that they would no longer honor goodwill warranties in vehicles 2018 or older.
The contact owns a 2017 Ram Promaster City. The contact stated that after refueling the vehicle, the engine shut off or idle roughly immediately after starting with the low oil warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,930.
Oil consumption issue causing engine to stall without warning while driving. Burning through 2 quarts every 1000 miles. Almost caused 2 accidents so far.
Excessive oil consumption.
Service bulletins that may apply
- 2.4L Excessive Oil Consumption XS1 Warranty Extension The
- 2.4L Excessive Oil Consumption XB1 Warranty Extension The
- Water Quality When Mixed With Engine Coolant
- WiTECH Small Leak Verification Test (SLVT)
- 2.4L Excessive Oil Consumption XB1 Warranty Extension The
- 2.4L Engine Oil Consumption Test The
- Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement...
- Customer Complaint May Include Engine Oil Leak Or Consumption
Related recalls
No recalls on record for this model year.
Questions about the 2017 Ram Promaster City oil consumption
Is excessive oil consumption a common problem on the 2017 Ram Promaster City?
6 of 19 owner complaints about the 2017 Ram Promaster City (32%) mention excessive oil consumption. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2017 Ram Promaster City?
There are 0 recalls and 42 service bulletins for the same area of the car. Check them below with your VIN.
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