The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 53,000.
The worst 2016 Ram Promaster City problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical8
- Engine8
- Transmission7
- Acceleration2
- Driver assistance2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical8
- Engine8
- Transmission7
- Acceleration2
- Driver assistance2
- Lights2
- Body1
- Seat belts1
- Wheels1
Recalls 3
Equipment
- What is wrong
- Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy
- Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403 or Kidde customer service service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Recall number 17V824000 · Recall details
Equipment: other: labels
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
- Risk
- The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T62.
Recall number 17V601000 · Recall details
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Risk
- Trailer brake lights that are inoperative can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S22.
Recall number 16V253000 · Recall details
Technical service bulletins for the 2016 Ram Promaster City 264
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Lifter
- MIL/check engine lamp comes on after performing U90 recall PCM software update.
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Emissions Recall U90
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- Water Quality When Mixed With Engine Coolant
- Emission Recall U90 Catalyst Efficiency
2016 Ram Promaster City fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.4L 4‑cyl | FWD | 21 | 28 | 24 |
What 2016 Ram Promaster City owners say
Most recent owner complaints, unedited.
Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 68,000.
The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate. The vehicle was taken to the local dealer(unknown) who reset the computer system and the failure was remedied. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 85,000.
Last oct./nov. I had to have the left axle cv joint replaced in my ram promaster city while in arizona. Yesterday the local dealer informed me that all three parts of this axle now need to be replaced. Both times the local dodge dealer did the work. I am worried about the safety of this vehicle. Both times this happened I was away from home traveling on interstate highways
Ignition key is locked in the ignition and won't come out in the off position
Tl* the contact owns a 2016 ram pro-master city. The contact stated that while attempting to exit the vehicle, he was unable to unlatch the driver's side seat belt. The contact stated that the tongue ceased inside of the buckle. The contact called local dealer (greenway dodge chrysler jeep ram located at 9051 e colonial dr, orlando, fl 32817) and was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was 29,328.
Battery died, put in new battery, key will not turn ignition
Vehicle unexpectedly shutoff at highway speeds in rush hour traffic, service hill assist, ABS, airbag, check engine and service transmission messages coincided with issue. Vehicle suddenly went into 'limp' mode while accelerating in traffic. Vehicle would not stay in gear.
Compare the 2016 Ram Promaster City
Other model years
Questions about the 2016 Ram Promaster City
Is the 2016 Ram Promaster City reliable?
Owners have filed 25 complaints about the 2016 Ram Promaster City, 1.6 times a typical Promaster City model year.
What is the 2016 Ram Promaster City year score?
The 2016 Ram Promaster City scores 58 out of 100 (below average). The score compares it with the other model years of the Ram Promaster City: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2016 Ram Promaster City?
Electrical system, with 8 complaints, typically around 46,453 miles. Next is engine (8).
How many recalls does the 2016 Ram Promaster City have?
3 recalls, covering equipment and electrical system.
Was there a recall on the 2016 Ram Promaster City electrical?
Yes, 1 recall: 16V253000. Check your VIN to see if your car still needs the free repair.
What gas mileage does the 2016 Ram Promaster City get?
Official estimates for the 2016 Ram Promaster City range from 24 mpg combined. The most efficient version (2.4L 4-cyl, FWD) gets 21 city and 28 highway.
VIN decoder
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