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2014-2016 Ram Promaster and Ram Promaster City recall: software

Chrysler (FCA Us LLC) reported this safety recall on April 28, 2016. It covers about 6,422 vehicles.

vehicles affected
6,422
reported
Apr 28, 2016
owners notified
Jun 20, 2016
related complaints
62

Electrical system: software

What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk
Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S22.

Recall number 16V253000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 62 complaints about electrical problems.

2014 Ram Promaster2015 Ram Promaster2016 Ram Promaster2015 Ram Promaster City2016 Ram Promaster City

Questions about recall 16V253000

Is there a recall on the 2014-2016 Ram Promaster and Ram Promaster City software?

Yes. Recall 16V253000, reported on April 28, 2016, covers about 6,422 vehicles.

What is the fix for recall 16V253000?

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S22.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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