The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated. The contact who is a certified mechanic, performed an oil change and became aware that the engine was extremely low on engine oil. The vehicle was taken to the dealer and confirmed that the oil level was extremely. The dealer performed an oil consumption test. The test showed that the vehicle was two full quarts of oil low. The contact was informed that the engine block was damaged and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that prior to the oil consumption test, whenever the vehicle was started, the vehicle vibrated abnormally. The contact inspected the vehicle and found that the oil level was low. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Ram Promaster City check engine light comes on
14 of the 100 owner complaints about the Ram Promaster City describe check engine light, most of them for the 2015 model year.
- owner complaints
- 14
- worst model year
- 2015
- typical mileage
- 39,900
By model year
- 20182
- 20172
- 20163
- 20157
Often reported together
What owners say
My vehicle has shut off on several occasions while driving. No oil or engine light appeared on, but my oil was very low. No ill or negative indicators came up whatsoever. The vehicle stopped in places which I was not able to stay or park at. Some people were honking because my vehicle was blocking traffic. I believe the first time I encountered the problem was around 106,000miles. The problem has continued up to now at 120,00miles. Dealerships and myself have added oil but the problem continues with no indicators communicating an issue, though there clearly is one.
The contact owns a 2018 Ram Promaster City. The contact stated that while driving at an undisclosed speed, the check engine warning light and the throttle control system warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was unsure of the diagnostic results; however, the contact was informed that the vehicle would be repaired under an unstated recall. The dealer performed an unstated test on the vehicle and then informed the contact that the vehicle could not be repaired because the vehicle was no longer under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 139,405.
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 53,000.
Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by dealer. This is a on and off issue which is a dangerous safety hazard for driver and other vehicles.
The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The check engine and transmission warning lights were illuminated. The local dealer was contacted and informed the contact that the transmission needed to be flushed. The vehicle was not diagnosed nor repaired. The contact stated that the failure was like the federal safety agency campaign number: 16V529000 (Power Train) however, the Vin was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
My van had a recall involving the cooling fan, it was repaired. At approximately 25,000 I had a check engine light, the dealer says it's the thermostat needing replaced ($588.00!!!??? At under 26,000 miles???!!!) the temp gauge always sits right at the halfway mark, this can't be right but they said that's to be expected.
Driving down the road at 30mph the check engine light came on again 1 week after dealer fixed the transmission valve body and sensor. This is an on going issue since june of this year. Car has been repaired 4 times and still having issues. When the light comes on the car loses power. When gas pedal is pressed there is no response. The RPM matches the speed
Car was hesitating when starting from a stop. Once in a while the car would jerk back or forward. While driving the check engine light came on and I lost power. The car would only go about 5 MPH. Brought back to dealer where he checked the light code and came back as transmission sensor issue. Dealer reset the code and I was ok for a week. Code came back on while driving. Brought back to dealer and they said they would update the software. After about a week the code came back again. This time they gave it to another dealer to look at and they found that it was a bad valve body in the transmission. I have been without the car for a month now as they wait for the back ordered part. All times the light came on I was on a street or route doing under 50 while driving forward
Vehicle unexpectedly shutoff at highway speeds in rush hour traffic, service hill assist, ABS, airbag, check engine and service transmission messages coincided with issue. Vehicle suddenly went into 'limp' mode while accelerating in traffic. Vehicle would not stay in gear.
Related recalls
No recalls on record for this model year.
Questions about the Ram Promaster City check engine light
Why does the check engine light come on in the Ram Promaster City?
Owners who report it most often also describe sudden loss of power, engine stalls while driving and excessive oil consumption.
Which Ram Promaster City years have check engine light problems?
The model years with the most reports are 2015 (7 complaints), 2016 (3 complaints) and 2017 (2 complaints).
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