Ram Promaster City stalling problems

Filed Apr 17, 2024 · Engine · 50,000 miles · AZ

The contact owns a 2018 Ram Promaster City. The contact stated while driving 35 MPH, the temperature gauge indicated that the engine was hot. The contact added coolant to the engine; however, the coolant was gone in less than two weeks. The contact then stated that while driving at various speeds, an abnormal knocking noise was coming from the engine. The contact stated that the vehicle stalled without warning. The vehicle was taken to a dealer and the contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

Filed Aug 15, 2022 · Engine · CA

I am not contacting NTSA to report a new safety concern but rather reporting that a fix addressing a known safety concern is not working. The concern is associated with a recall notice of 2015-2018 FCA vehicles with 4 cylinder Tigershark engines (a pertinent excerpt of the notice is shown below with emphasis added). The recall is to check for excess oil consumption which could trigger a vehicle stall, a serious safely concern. To address this potential problem the recall notice authorizes a oil consumption inspection which basically involves the inspection of oil level on the vehicle’s dipstick after it is driven for a while to measure if excess oil consumption has occurred. The problem with this inspection is that it requires the vehicle to be returned to the dealership after 1500 to 1700 mile interval. According to FCA, any exceedance of this short mileage window invalidates the inspection. This is a problem for individuals that use their vehicle primarily for long road trips. The conditions of the inspection are not practical. I contacted FCA to authorize the test be completed after 3000 miles (the dealer indicated the test would not be accepted by FCA because the 1700 mile requirement was exceeded). They showed no flexibility on the required test parameter and really couldn’t explain why the narrow window for reinspection was technically sound. They had the audacity to state that if I was to have the inspection repeated, I would have to pay for it. The inspection to detect excessive oil consumption presumably resulted from the manufacturer selling defective engines. A two hundred mile window for the reinspection is so narrow that the recall notice to address a potential safety issue associated with the excess oil consumption should be considered a sham recall notice.

Filed Jun 3, 2022 · Engine · PA

Oil consumption issue causing engine to stall without warning while driving. Burning through 2 quarts every 1000 miles. Almost caused 2 accidents so far.

Filed Apr 22, 2022 · Electrical, Engine · MI

Driving on the expressway and the electrical gages started acting erratic then the motor turned off while driving. When the vehicle turned off we lost all control of the vehicle at 70 MPH. We hit the brakes hard causing traffic issues and stopped in traffic and could not move and had to call a tow truck to move the vehicle. Towed the vehicle to the dealer that said the motor was bad and that FCA would have to replace it. We were told prior to this happening that the van had recalls but ours was fine.

Filed Oct 10, 2021 · Engine, Fuel system · NH

When driving down the hill of our neighborhood road, while approaching the stop sign to turn onto the main road, the van stalled. With no advanced notice, the vehicle lost all ability to accelerate, brake and turn. This resulted in the van stopping halfway into the middle of the main road. This is the second time that this issue has occurred. The first time the car was towed to the dealership and they had it for 2 weeks to 'just do an oil change'. Knowing oil is the cause for the unsafe "safety mechanism" to be triggered we added a couple of quarts until the vehicle was able to start and drove it back up the hill to our home.

Filed Apr 18, 2020 · Electrical, Engine · 81,000 miles · SC

I purchased vehicle used on 2/14/2018. Carfax stated no outstanding recalls. After about one year, very occasionally, when shifting from park to drive, the gear would not engage until the process was repeated. Just recently, while highway driving, both "service engine" and "transmission" warning lights appeared on the dash. This was followed by a near total loss of power and an occasional stall. This obviously created a dangerous safety hazard for me and the other drivers in my area. I took the vehicle to the local ram dealership (peacock - bluffton, sc) and (after 5 days) was told I needed a new "transaxle range sensor wiring harness" ($700. +/-) and a powertrain software update (warranty). Some research revealed a recall by fiat-chrysler (8/2016) for the wiring harness - s55 / the federal safety agency 16v‑529. According to the dealer, fiat-chrysler will only honor this recall for a period of 2 years from date of issue. Further research revealed that the federal safety agency requires recalls be honored for a "reasonable" amount of time, suggesting that 10 years is "reasonable". This is day #8 as the vehicle remains in a bay at the dealership. I am looking from some guidance on how to proceed.

Filed Oct 10, 2018 · Electrical, Engine · 104,000 miles · OH

Van loses electrical power when driven and stalls. This is while driving on a city street go straight on the road. This is a off and on issue with this vehicle. It has been to the maintenance shop who could find anything nor codes. Suggested we take it to a dealer, they tell us the same thing. No codes and it drove fine with no issues. Well, I have had two different employees driving it and it has done the same thing a total of four times. It is a power issue as the clock/radio resets each time it happens! Dealership has only drove it for 10 minutes. It has stalled after we've used it 4-5 hours in the day.

Filed Sep 14, 2018 · Acceleration, Electrical · 33,000 miles · CA

Experiences dangerous stalling and loss of electrical power to engine during driving. This can cause a serious accident. This is specifically a symptom of one of the many recalls supposedly performed on this vehicle already. I believe the recall repair previously was not completed properly because I have experienced this 10 times in the past two weeks.

Filed Apr 1, 2018 · Driver assistance, Electrical · 22,800 miles · CA

Experiences dangerous stalling and loss of electrical power to engine during driving. This can cause a serious accident. This is specifically a symptom of one of the many recalls supposedly performed on this vehicle already. I believe the recall repair previously was not completed properly because I have experienced this 10 times in the past two weeks.

Filed Feb 21, 2017 · Electrical, Engine · 15,000 miles · CA

We own a 2015 ram promaster. While driving various speeds. In the middle of the street the engine stalled without warning. Was able to pull over and park the car. Tried to restart the car but it didn't turn on. Returned after 4 hours and the car was able to start. Engine light did not turn on. Roughly 15,000 miles on vehicle.