2017 Ram Promaster: headlights failing or too dim

9 of the 57 complaints about the 2017 Ram Promaster describe headlights failing or too dim.

owner complaints: 9
of this car's complaints: 16%
typical mileage: 42,000
recalls: 0

Is there a fix? 6 service bulletins cover this area of the car. See below

Headlights failing or too dim by model year

2023
1
2022
1
2021
2
2018
1
2017
9
2016
3
2014
3

What owners say

Filed Sep 14, 2021 · Electrical, Lights · OH

We purchased 4 of these Dodge promasters about 4 years ago. During the first year we were replacing headlights about every 2 months. Dodge told us that we needed to use their "heavy duty" bulbs. These bulbs seem to last about 1 year. They have a 2 year warranty on original purchase, so after 2 years we have to pay again. This last time the bulb blew it also melted the housing the bulbs sits in. We were required to replace the assembly and the bulbs. I believe Dodge has a voltage issue causing premature bulb failure and now creating a fire hazard. Headlights should not burn out in a year!

Filed Nov 29, 2020 · Lights · 44,800 miles · SC

The headlamps have been replaced multiple times, way more than they should need. We replaced the drivers side low beam in december 2019, april 2020 and now it is it out again - november 2020. In addition, there are no warning lights to let the driver know the low beam light is out. Our vehicle only has 44800 miles on it. Please investigate as head lanps are expensive.

Filed Mar 17, 2020 · Transmission · 128,270 miles · CA

We have had two major transmission rebuild. First time, on 11/30/18 was driving and big noise and transmission quit working properly. It was towed to trans-king transmission shop. It was fixed on 1-15-2019 and cost me $4096.04 the second occurrence was again big noise and transmission wouldn't work. On 2/21/2020 had it towed to same transmission shop because it was still under their warranty of 3 years or 100,000 miles. They fixed it under warranty - no cost to me - and also had to fix radiator. The transmission shop researched this promaster 2500 and found that it has a minivan transmission but a truck chassis. The flywheel was destroyed both times. Trans-king transmissions will not pay for this problem again. Please see both invoices I have attached and read the printed vehicle inspection form on how chrysler needs to deal with this problem. Additionally, we have had 3 cracked windshields (freeway driving only), and several headlights have gone out. We gotta dump this dog, I still owe a lot of money on it. Please contact the contact person at trans-king - he will remember this vehicle quite well.

Filed Feb 28, 2020 · Lights · FL

Headlight bulbs and sockets are burning out changed out both sides within less than 6 months of each other. Last week right headlight bulb in a week the left side went out????

Filed Aug 20, 2019 · Body, Lights · 1,000 miles · FL

Tl* the contact owns a 2017 ram promaster 1500. The contact stated that the driver's door hinge was detached and the rear door latch was fractured and failed to open or close. In addition, the passenger side sliding door was fractured. Furthermore, while driving, the driver's side headlight became inoperable without warning and a "light out" message was displayed. The vehicle was taken to ferman chrysler jeep dodge ram tampa (24314 fl-54, lutz, fl 33559, (813) 929-2400) where it was diagnosed that the door's a frame was detached from the hinge and the headlights were out. The vehicle was not repaired. The manufacturer was contacted and provided case number: 59674601. The contact was referred to the local dealer. The failure mileage was 1,000.

Filed Jul 22, 2019 · Electrical, Lights · 42,000 miles · MI

Continually blows headlights on either side for no apparent reason. I have replaced all of them, including the brights

Filed Jan 10, 2019 · Lights · 22,000 miles · NC

Headlights go out every 30 days ,in the middle of the night ,while on the highway in the middle of a snow storm , rain storm etc...

Filed Aug 15, 2018 · Electrical, Engine · PA

Head light bulb electrical short blowing lights out all the time. Read online complaints. Thousands of complaints for the headlight bulbs.

Filed Feb 17, 2018 · Electrical, Engine · NC

1 the light coming on off on dash board its saying running lights out I check all the lights everything working its just coming on and off its self when my headlights its on . On my vehicles even doesnt have the runnning lights 2 im adding antifreeze like every 10k to 15k milles dealer told me that normal 3 engine have some vibration shaking looks like loosing power