Ram Promaster headlights problems

Filed Jun 17, 2026 · Engine · 143,000 miles · WI · fire

The contact owns a 2023 Ram Promaster 2500. The contact received notification of the federal safety agency Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while the vehicle was parked, there was a humming sound coming from the vehicle, and the contact became aware that smoke was coming from the engine compartment. Shortly afterwards, the battery was disconnected, the fan was running, and the vehicle was engulfed in flames. The contact stated that the headlights, hood, windshield, and grill were damaged by the fire. There was no one in the vehicle at the time of the fire, and there were no injuries sustained. The contact stated the local fire department was contacted. The vehicle was not inspected or repaired. The manufacturer was made aware of the failure. The contact associated the failure with the recall. The failure mileage on the vehicle was approximately 143,000.

Filed Oct 15, 2025 · Lights · 35,000 miles · CA

The contact owns a 2021 Ram Promaster 2500. The contact stated that while driving at various speeds, the headlights were not producing adequate lighting while driving at night. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact called Mopar and was referred to the dealer for assistance. The manufacturer was not contacted. The failure mileage was approximately 35,000.

Filed Nov 17, 2023 · Body, Visibility · NJ

This is to report a safety report for a potentially serious, even fatal windshield, body, engine and transmission defect. Rain water pours down the windshield and floods the engine overcoming al engine parts especially electrical, transmission and engine parts that should remain dry and safe. Windshield to cowl to engine compartment will flood and overcome safety equipment. When driving in rain I received electronic messages of failure. Headlights flood which could lead to a disaster. Ram will not admit part failures, but the constant flooding is well documented. Please help the many thousands of Ram Promasters get a recall which can save lives and their vehicles. Research will give you hours and hours of similar series problems. Please help us get Stealantis/Ram to own up to this manufacturing mishap. Thanks

Filed Sep 10, 2023 · Lights · MI

The problem I'm having with my truck is I can't keep a head light from burning out. I just had one quit that was a month old. I've been using the spec. lamp from Sylvania H7. What really sucks about this is in the past 2 years I've installed at least 7 or 8 head lamps, and at a cost of $45 to $55 bucks each it's Bull#@#$. Why can't Dodge come up with a better head lamp.

Filed Aug 30, 2022 · Driver assistance, Electrical · PA

The Blind Spot Monitor turns itself off spontaneously. Complained to dealer for 18 months but they were unable to replicate. I finally realized I could lock in the "fault" if the headlights were left ON. Mechanic was able to determine the vehicle thought there was a trailer attached which disconnects the monitor intentionally. Cause could not be determined but a lighting module was replaced as it was their best guess. It has not reoccurred since and may have been resolved but I am reporting this as many owners of '21 Promasters have reported the same issue on a model specific forum.

Filed Sep 14, 2021 · Electrical, Lights · OH

We purchased 4 of these Dodge promasters about 4 years ago. During the first year we were replacing headlights about every 2 months. Dodge told us that we needed to use their "heavy duty" bulbs. These bulbs seem to last about 1 year. They have a 2 year warranty on original purchase, so after 2 years we have to pay again. This last time the bulb blew it also melted the housing the bulbs sits in. We were required to replace the assembly and the bulbs. I believe Dodge has a voltage issue causing premature bulb failure and now creating a fire hazard. Headlights should not burn out in a year!

Filed Aug 12, 2021 · Lights · 80 miles · WI

The contact owns a 2016 Ram Promaster. The contact stated that the vehicle headlight bulbs would blow approximately every 6 months. The contact stated no warning light was illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 80.

Filed Nov 29, 2020 · Lights · 44,800 miles · SC

The headlamps have been replaced multiple times, way more than they should need. We replaced the drivers side low beam in december 2019, april 2020 and now it is it out again - november 2020. In addition, there are no warning lights to let the driver know the low beam light is out. Our vehicle only has 44800 miles on it. Please investigate as head lanps are expensive.

Filed Mar 17, 2020 · Transmission · 128,270 miles · CA

We have had two major transmission rebuild. First time, on 11/30/18 was driving and big noise and transmission quit working properly. It was towed to trans-king transmission shop. It was fixed on 1-15-2019 and cost me $4096.04 the second occurrence was again big noise and transmission wouldn't work. On 2/21/2020 had it towed to same transmission shop because it was still under their warranty of 3 years or 100,000 miles. They fixed it under warranty - no cost to me - and also had to fix radiator. The transmission shop researched this promaster 2500 and found that it has a minivan transmission but a truck chassis. The flywheel was destroyed both times. Trans-king transmissions will not pay for this problem again. Please see both invoices I have attached and read the printed vehicle inspection form on how chrysler needs to deal with this problem. Additionally, we have had 3 cracked windshields (freeway driving only), and several headlights have gone out. We gotta dump this dog, I still owe a lot of money on it. Please contact the contact person at trans-king - he will remember this vehicle quite well.

Filed Feb 28, 2020 · Lights · FL

Headlight bulbs and sockets are burning out changed out both sides within less than 6 months of each other. Last week right headlight bulb in a week the left side went out????