2022 Ram Promaster: loss of power steering

Filed Oct 21, 2026 · Electrical, Steering · TX

Complete loss of electric power steering assist while driving. On[XXX] in Austin, TX, the power steering began acting up at approximately 45 mph, then fully gave out at about 10 mph while parking, and I could no longer steer the vehicle. No crash or injury occurred, but losing steering at road speed put me and others at serious risk of a crash. Prior symptom: about 45 days earlier (early September 2026), the steering wheel jerked randomly while driving. Warning lamps: UNKNOWN. The vehicle was taken to Covert Dodge Ram (Ram dealer, Research Blvd, Austin, TX), which confirmed the failure and identified the electric power steering wiring jumper harness between the EPS gear and the EPS module as the cause. This matches open recall 26V‑621 (FCA 92D), which shows on this VIN as 'remedy not yet available.' Because no remedy is available, the dealer is asking me to pay for the repair and seek reimbursement from FCA. The vehicle is not safe to drive until repaired. Failed parts can be made available for inspection on request. Mileage approximately 103,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 3, 2026 · Steering · ID

As I was turning into traffic from a stop, the power steering failed to work. I did not have strength to turn the steering wheel and needed someone else to drive it. There were no warnings prior to the failure, but as it failed, several items flashed. I am waiting for more information from the service center/dealer. Although it seemed that the power steering would work intermittently, the service center stated that the rack and pinion were "dead on the bus," which is vernacular that is unfamiliar to me. They have not yet informed me as to how or why the mechanisms failed.

Filed Sep 4, 2026 · Electrical, Steering · FL

We had the battery die about 2 weeks ago. We replaced that. Then this week the power steering just went out. The vehicle has no power steering. The mechanic "thinks" the power steering control module is bad but he cannot be sure till he replces it.

Filed Aug 14, 2026 · Body, Transmission · FL

Component/System: Structure – Cowl / Air Intake / Engine Issue: Water intrusion through cowl leading to intake flooding and engine hydrolock Summary of the Defect The vehicle experienced a catastrophic engine failure caused by water intrusion through the two piece cowl assembly. The seal between the two cowl sections failed, allowing rainwater to pour directly into the engine compartment. The intake manifold sits directly beneath this leak point and contains a recessed area where water can pool. After heavy rainfall, water entered the intake system and subsequently reached cylinders 2 and 4, causing the engine to hydrolock upon startup. The engine was rendered inoperable at only 29,139 miles. Detailed Description of the Incident The vehicle was parked outside an auto repair facility for a routine battery replacement. It was not driven during this period. Over the course of two heavy rain events, water entered the engine compartment through the failed seam in the two piece cowl. When the repair facility attempted to start the vehicle, the engine immediately hydrolocked. Upon disassembly: •The air intake tract was found full of water. •The intake manifold contained pooled water. •Cylinders 2 and 4 contained water. •The engine suffered internal damage consistent with hydrolock and was declared a total loss. All findings were documented by the mechanic, including photographs and diagnostic notes. Safety Concern This failure represents a serious safety defect. Water intrusion through a structural component should not be able to reach the intake manifold or engine cylinders under any circumstances — especially while the vehicle is stationary. A sudden hydrolock event can cause: •Immediate engine shutdown •Loss of motive power •Loss of power steering and braking assist •Potential loss of control if occurring while driving •Extremely costly engine destruction Inspected by mechanic. Nobody else. No warnings.

Filed Jun 5, 2026 · Electrical, Steering · PA

While driving, the power steering stopped and basically locked up the steering wheel almost causing an accident. At the same time, multiple warnings flashed on the dash. After restarting, the vehicle operated as should until the following day when it occurred again and we had to have it towed to the dealership. Water intrusion and corrosion damaged a wiring harness and rack and pinion. The cost to repair was $5200. The dealership we use is Diehl Automotive. 6181 Steubenville Pike, McKees Rocks, PA 15136. They told me this is the 12th van they've had this happen to. They told me to report this incident since it is a safety hazard and the vehicle is only 4 years old.

Filed Mar 18, 2026 · Electrical, Steering · 68,974 miles · IN

The contact called for the owner of a 2022 Ram Promaster 3500. The vehicle was taken to be serviced due to a power steering failure. While operating the vehicle, the owner experienced a power steering failure, and the steering wheel was difficult to turn to the left or the right. The messages "Service Power Steering", "Service Hill Assist", "Service Collision Warning", "Blind Spot Alert Unavailable", and “Service ESC" were displayed. The contact diagnosed the vehicle and determined that water was inside the main steering connector, causing the power steering failure. The owner was informed that the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not contacted. The contact was informed of the federal safety agency Action Number: PE26002 (STEERING, ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 68,974.

Filed Dec 13, 2025 · Steering · OR

Power Steering Failed

Filed Oct 7, 2025 · Electrical, Steering · NC

Sudden failure of the power steering system. Vehicle became very difficult to steer, lucky no other cars or pedestrians were in the area. Per the dealer water entered the wiring harness and entered the power steering module causing it to fail. When the power steering failed, warning messages began appearing on the dash, which included "hill assist needs service", "ECS needs service", "FWC system needs service" and "Engine needs service".

Filed Aug 25, 2025 · Electrical, Steering · VA

Power steering failure. Luckily for us, the failure happened while still in our driveway, so no accident or collision occurred. We had warning messages for ESC, hill start assist, and several other systems, but nothing for EPS (electric power steering). The dealership was able to repair the problem by replacing the steering rack and two associated wiring harnesses. The mechanic noted water and a lot of corrosion in the wiring connector on the steering rack. This vehicle has only had normal water exposure (rain and puddles on the road).

Filed Aug 21, 2025 · Steering · OK

The electronic power steering has failed on my 2022 Ram Promaster with 38,000 miles. While driving the steering wheel began jerking violently and couldn't be controlled. It seemed like there was a legitimate chance of the vehicle rolling over on the highway. The issue was reproduced and confirmed by a Ram Dealer in my area. The dealer stated "verified customer complaint intermittent lack of power steering assist at times. found I264A inline connection under vehicle full of water / mud with corrosion no connector repair kits available to fix any of this harness replacement with rack is required". There were no warnings lamps or any notification of an issue prior to or even while the issue occurred.