Ram Promaster power steering loss problems

Filed Oct 29, 2026 · Steering · 30,000 miles · WI

The contact owns a 2024 Ram Promaster 1500. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed with several warning lights illuminated. The vehicle was towed to the dealer where a diagnostic test confirmed that the power steering assist was inoperable. The contact was then informed that the vehicle was included in the federal safety agency Campaign Number: 26V621000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided the same information as the dealer. The failure mileage was approximately 30,000.

Filed Oct 21, 2026 · Electrical, Steering · TX

Complete loss of electric power steering assist while driving. On[XXX] in Austin, TX, the power steering began acting up at approximately 45 mph, then fully gave out at about 10 mph while parking, and I could no longer steer the vehicle. No crash or injury occurred, but losing steering at road speed put me and others at serious risk of a crash. Prior symptom: about 45 days earlier (early September 2026), the steering wheel jerked randomly while driving. Warning lamps: UNKNOWN. The vehicle was taken to Covert Dodge Ram (Ram dealer, Research Blvd, Austin, TX), which confirmed the failure and identified the electric power steering wiring jumper harness between the EPS gear and the EPS module as the cause. This matches open recall 26V‑621 (FCA 92D), which shows on this VIN as 'remedy not yet available.' Because no remedy is available, the dealer is asking me to pay for the repair and seek reimbursement from FCA. The vehicle is not safe to drive until repaired. Failed parts can be made available for inspection on request. Mileage approximately 103,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 3, 2026 · Steering · ID

As I was turning into traffic from a stop, the power steering failed to work. I did not have strength to turn the steering wheel and needed someone else to drive it. There were no warnings prior to the failure, but as it failed, several items flashed. I am waiting for more information from the service center/dealer. Although it seemed that the power steering would work intermittently, the service center stated that the rack and pinion were "dead on the bus," which is vernacular that is unfamiliar to me. They have not yet informed me as to how or why the mechanisms failed.

Filed Sep 11, 2026 · Steering · OH

Total sudden loss of power steering

Filed Sep 4, 2026 · Electrical, Steering · FL

We had the battery die about 2 weeks ago. We replaced that. Then this week the power steering just went out. The vehicle has no power steering. The mechanic "thinks" the power steering control module is bad but he cannot be sure till he replces it.

Filed Aug 14, 2026 · Body, Transmission · FL

Component/System: Structure – Cowl / Air Intake / Engine Issue: Water intrusion through cowl leading to intake flooding and engine hydrolock Summary of the Defect The vehicle experienced a catastrophic engine failure caused by water intrusion through the two piece cowl assembly. The seal between the two cowl sections failed, allowing rainwater to pour directly into the engine compartment. The intake manifold sits directly beneath this leak point and contains a recessed area where water can pool. After heavy rainfall, water entered the intake system and subsequently reached cylinders 2 and 4, causing the engine to hydrolock upon startup. The engine was rendered inoperable at only 29,139 miles. Detailed Description of the Incident The vehicle was parked outside an auto repair facility for a routine battery replacement. It was not driven during this period. Over the course of two heavy rain events, water entered the engine compartment through the failed seam in the two piece cowl. When the repair facility attempted to start the vehicle, the engine immediately hydrolocked. Upon disassembly: •The air intake tract was found full of water. •The intake manifold contained pooled water. •Cylinders 2 and 4 contained water. •The engine suffered internal damage consistent with hydrolock and was declared a total loss. All findings were documented by the mechanic, including photographs and diagnostic notes. Safety Concern This failure represents a serious safety defect. Water intrusion through a structural component should not be able to reach the intake manifold or engine cylinders under any circumstances — especially while the vehicle is stationary. A sudden hydrolock event can cause: •Immediate engine shutdown •Loss of motive power •Loss of power steering and braking assist •Potential loss of control if occurring while driving •Extremely costly engine destruction Inspected by mechanic. Nobody else. No warnings.

Filed Jul 27, 2026 · Electrical, Steering · WA

Due to the loss of power steering the tech at Rainier Dodge of Olympia performed electrical testing per diagnostic chart and found water intrusion into steering harness that has corroded wiring from the body harness into electric steering gear motor/module unit. The electric power steering gear assembly and harnesses must be replaced. The vehicle recieved a fault code U0140 stating loss of communication with body control module.

Filed Jul 24, 2026 · Steering · IN

Power steering failure. Power steering comes and goes while driving creating a crash risk. Yes, the problem has been confirmed by dealer Only inspection by dealership No warning lamps or messages.

Filed Jul 17, 2026 · Electrical, Steering · CO

While driving, a “Service ESC” warning message appeared and the vehicle suddenly lost power steering assist, causing the steering to become extremely difficult and creating a serious safety risk while the vehicle was in motion. The vehicle was taken to a service center, where technicians found multiple loss-of-communication codes involving the electronic power steering system. Further inspection found the main electronic power steering connector full of water and corroded. The technician documented that water intrusion caused excessive damage to the electronic power steering terminals at the rack-and-pinion assembly. The water intrusion appears consistent with a failure or inadequacy of the sealing intended to protect the electronic power steering connection from moisture. Due to the extent of the corrosion and damage, the affected wiring harnesses and rack-and-pinion assembly had to be replaced, followed by a wheel alignment. This failure resulted in a sudden loss of power steering assist while the vehicle was being driven.

Filed Jun 18, 2026 · Steering · TN

Elections power steering failed and could not steer . Corrosion on plugs ram had to replace every part of power stering