2002-2004 Jayco Cove, Jayco Designer and others recall: recreational vehicle/trailer

Jayco, Inc. reported this safety recall on October 9, 2003. It covers about 6,442 vehicles.

vehicles affected: 6,442
reported: Oct 9, 2003

Equipment: recreational vehicle/trailer

What is wrong: On certain motor homes equipped with samsung microwave ovens, these units were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
Risk: An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
Remedy: Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800‑932‑3837 or jayco at 1‑574‑825‑0608.

Recall number 03V383000

Affected vehicles

Jayco Cove 2002-2003 2002 2003
Jayco Designer 2002 2002
Jayco Designer Legacy 2003-2004 2003 2004
Jayco Eagle 2002-2003 2002 2003
Jayco Escapade 2003 2003
Jayco Granite Ridge 2002-2004 2002 2003 2004
Jayco Greyhawk 2002-2004 2002 2003 2004
Jayco Jay Flight 2002-2003 2002 2003
Jayco Kiwi 2002-2003 2002 2003
Jayco Legacy 2002-2004 2002 2003 2004
Jayco Qwest 2002-2003 2002 2003
Jayco Talon 2002-2003 2002 2003

Questions about recall 03V383000

Is there a recall on the 2002-2004 Jayco Cove, Jayco Designer and others recreational vehicle/trailer?

Yes. Recall 03V383000, reported on October 9, 2003, covers about 6,442 vehicles.

What is the fix for recall 03V383000?

Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800‑932‑3837 or jayco at 1‑574‑825‑0608.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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