2000-2004 Cadillac Escalade EXT, Chevrolet Avalanche and others recall: hinge and attachments

General Motors Corp. reported this safety recall on March 17, 2004. It covers about 3,662,211 vehicles.

vehicles affected: 3,662,211
reported: Mar 17, 2004
owners notified: Sep 18, 2004
related complaints: 391

Structure: body: tailgate: hinge and attachments

What is wrong: On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. If both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper.
Risk: Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. On vehicles that have had the bumper removed, the tailgate may drop even lower. Additionally, if there is cargo on the tailgate the cargo may fall off if the support cables fracture.
Remedy: Dealers will replace the cables. Interim owner notification began on april 7, 20004. The recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. Owners should contact cadillac at 1‑866‑982‑2339, chevrolet at 1‑800‑630‑2438 or gmc at 1‑866‑996‑9463, or visit www.mygmlink.com, and enter your vehicle identification number.

Recall number 04V129000

Affected vehicles

Cadillac Escalade EXT 2002-2004 2002 2003 2004
Chevrolet Avalanche 2002-2004 2002 2003 2004
Chevrolet Kodiak 2003-2004 2003 2004
Chevrolet Silverado 2000-2004 2000 2001 2002 2003 2004
GMC Sierra 2000-2004 2000 2001 2002 2003 2004
GMC Topkick 2003-2004 2003 2004

Owner complaints about the same problem

Owners of these vehicles have filed 391 complaints about body problems.

2002 Cadillac Escalade EXT 2003 Cadillac Escalade EXT 2004 Cadillac Escalade EXT 2002 Chevrolet Avalanche 2003 Chevrolet Avalanche 2004 Chevrolet Avalanche 2003 Chevrolet Kodiak 2004 Chevrolet Kodiak 2001 Chevrolet Silverado 2002 Chevrolet Silverado 2003 Chevrolet Silverado 2004 Chevrolet Silverado

Questions about recall 04V129000

Is there a recall on the 2000-2004 Cadillac Escalade EXT, Chevrolet Avalanche and others hinge and attachments?

Yes. Recall 04V129000, reported on March 17, 2004, covers about 3,662,211 vehicles.

What is the fix for recall 04V129000?

Dealers will replace the cables. Interim owner notification began on april 7, 20004. The recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. Owners should contact cadillac at 1‑866‑982‑2339, chevrolet at 1‑800‑630‑2438 or gmc at 1‑866‑996‑9463, or visit www.mygmlink.com, and enter your vehicle identification number.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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