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2002 Chevrolet Avalanche body problems

67 complaints (15% of all complaints for this car). Typical mileage when it fails: 41,926. 1 crash reported.

owner complaints
67
of this car's complaints
15%
typical mileage
41,926
crashes
1
recalls
1

Which part fails

  • Body: tailgate: hinge and attachments
    32
  • Frame and members
    7
  • Body
    5
  • Body: tailgate
    3
  • Body: bumpers
    2
  • Frame and members: underbody shields
    1
  • Body: roof and pillars
    1
  • Body: door: hinge and attachments
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Chevrolet Avalanche body problems in other years

2000200520102013

Specific symptoms reported on the 2002 Chevrolet Avalanche body

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Water leak 7

Related recalls

Structure: body: tailgate: hinge and attachmentsReported March 17, 2004 · 3,662,211 vehicles affected
What is wrong
On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. If both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper.
Risk
Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. On vehicles that have had the bumper removed, the tailgate may drop even lower. Additionally, if there is cargo on the tailgate the cargo may fall off if the support cables fracture.
Remedy
Dealers will replace the cables. Interim owner notification began on april 7, 20004. The recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. Owners should contact cadillac at 1‑866‑982‑2339, chevrolet at 1‑800‑630‑2438 or gmc at 1‑866‑996‑9463, or visit www.mygmlink.com, and enter your vehicle identification number.

Recall number 04V129000 · Recall details

What 2002 Chevrolet Avalanche owners say

Most recent owner complaints, unedited.

Filed Jul 25, 2014 · Body, Brakes · 110,000 miles · WI

Tl* the contact owns a 2002 chevrolet avalanche. The contact stated the brake and fuel lines was rusted and leaking fluid. In addition, the contact stated that the frame was rusted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000 and the current mileage was 140,000. Updated 10/7/14

Filed Mar 27, 2013 · Body · CA

When we purchased a 2002 chv avalanche, it was equipped with onstar. When everything went digital, we were told by the dealer that they did not have a conv kit for our model. Since we travel, what optons d we have of getting onstar to replace our equipment. We have everythin except the phone, I guess.

Filed Jan 6, 2012 · Body · 220,000 miles · TX

The handles to the bed covers have deteriorated completely off. Not all of them as of this writing but soon they all will fall off at the connection at the side of the bed. The corrosion is happening rapidly. I rarely take them off, so it is not from wear and tear. I do not haul things in the bed that would bend, leak, or crack them. I live in north east texas approximately an hour east of dallas. There is a white corrosion that is eating the metal. Since this is a non salt air state and a non road salt mixture state (maybe 1x a year which I do not drive if road conditions call for street treatment) it is not that. I rarely drive the truck, for I do not work, I take it to the store, about 4 miles away and I take it to dallas every now and then. The safety concern is my handle failing and one of my bed covers comes off while I'm driving. The covers are heavy and fairly large. I don't think they would fly far but I wouldn't want to run over one of them. I have the covers off at this point for obvious reasons but the truck was not designed for them to be off. The wind whips the truck unexpectedly and you feel like you have little control and I associate this with the amount of weight that is gone off the truck that was designed to keep the truck weighted appropriately for safe driving conditions. It is not the blowing wind but the wind created as the truck picks up speed, the multi axle trucks also cause it to actually move up and over when they pass my truck on the highway. It is an insecure feeling and is not conducive to confident driving. When the wind is blowing it is hard to keep the truck on the road along with the other factors it feels like it will take flight. The covers are the weight that keeps the truck from being blown out of the lane your driving in. Thank you for your time and considerations. Sincerely, corroded bed cover handles,tx.

Filed Aug 5, 2010 · Body, Brakes · 31,000 miles · PA

Tl* the contact owns a 2002 chevrolet avalanche. While traveling at 35 MPH, the contact applied the brakes yet they would not engage. In order to stop the vehicle, the contact had to apply the emergency brake. The vehicle was taken to a local mechanic where the brake lines were replaced. The mechanic advised that the brake lines had failed due to road salt erosion. There were no prior warnings of the failure. The current and failure mileages were 31,000. Updated 1/19/2010 *cn the consumer stated after the brake failure, the frame and cross member rotted and the vehicle was scrapped. Updated 03/25/11

Filed Oct 26, 2007 · Body, Brakes · 75,000 miles · NC

At the first of october I received a letter from onstar stating that my service would no longer be available for my 2002 chevorlet avalanche beginning jan 2008. Onstar is a safety device on my truck...and was the deciding factor in choosing a gm vehicle. Some other family members have 2003 gmcs and they are repairable but mine is not. I find this hard to believe..they just do not want to pay for it. I have had some trouble with my truck, eg- hardbody fading, would not pass inspection 3 years back b/c emergency brake was wore...no recall but the part was redesigned..hmmm, tailgate leaking water, a loud popping noise that took 4 long times at the dealer for them to find, but I can live with all this...but my onstar was a great piece of mind, esp with an illness and now a new baby. I will never purchase a gm again, b/c they have dumped all of us with analog service like a disease...I was told I could trade my truck and onstar would give me an additional year free! Big wow...that is an insult. My truck was just paid for in august and in october I find out the big safety device of onstar is over.

Filed Jul 26, 2006 · Body · 72,672 miles · AZ

Popping noise when turning coming from under cab at drivers feet and passengers feet. Transmission cross member bolt holes in frame have stretched horizontally and allow crossmember to shift side to side. Also front body mounts pop when turning causing stress on front mount bolts. ** chevrolet said this is normal and the only patch they have for the popping at the transmission mount is to put washers both sides and the same patch for the body mounts.** note pictures are available of the stretched out holes.

Filed Apr 14, 2006 · Body · CA

Water is entering the rear floor area when raining.

Filed Mar 24, 2006 · Body · 48,500 miles · CA

Dt*: the contact stated there is extreme water intrusion into the driver's side, passenger's side, and the rear driver's side doors. The vehicle was taken to the dealership the problem is with the seals in the doors. The manufacturer has been contacted.

Filed Mar 1, 2006 · Body, Brakes · 41,926 miles · MN

Brakes on 2002 avalanche and customer service from ray hutson, lacrosse wi. Using chevrolet maintenance plan. 27,821 miles - performed 6k maintenance which includes; lube parking brake, rotate tires, inspect brakes. Ok with work. 30,533 miles - performed detail recondition of vehicle. Poor work. 30,583 miles - repaired tailgate, complained of detail work. Picked up vehicle with no noticeable mileage but used approx 6 gals of gas. Guessing they ran the engine all day to dry out inside of vehicle. 30,916 miles - completed tailgate repair. Ok 34,244 miles - oil change 38,085 miles - oil change and goodwrench pre02004 maintenance check list completed. Ok 41,926 miles - 6k maintenance service. Found brakes and rotors bad, had them replaced, total cost was $1,321.00. At time of pickup, requested reason for this happening. Was it my fault or the good wrench plan, why were the brakes not found to be going bad before they ruined the rotors? They would let me know. 2 weeks later- I called them, said they would check with gmc. 4 weeks later -I called them, said they would check with gmc. 3 months later, received notice for oil change. Went to ray hutson, asked about brake problem. Was told they had heard back from gmc the first week, they would not cover it as parts were not available to look at. At that time, I felt that I was not a customer worth a phone call from them.

Filed Jan 18, 2006 · Body · 62,000 miles · GA

In feb of 2004 I submitted a complaint (#10058789). It was about my tailgate that fell completely off with me on it. There is damage to the tailgate still and I talked to a dealership about it one year ago. They were supposed to get back to me and then I let it fall by the waistside. I need help pushing them to repaint my tailgate, and replace some plastic molding. How do I do this? They don't seem to think it is their issue. The tailgate is damaged due to the defective cables that they had a recall on.

Questions about the 2002 Chevrolet Avalanche body

Does the 2002 Chevrolet Avalanche have body problems?

Owners have filed 67 complaints about the body of the 2002 Chevrolet Avalanche, 15% of all its complaints.

At what mileage do 2002 Chevrolet Avalanche body problems start?

The typical (median) mileage in owner complaints is 41,926 miles.

Was there a recall on the 2002 Chevrolet Avalanche body?

Yes, 1 recall: 04V129000. Check your VIN to see if your car still needs the free repair.

What year does the Chevrolet Avalanche have the most body problems?

The Chevrolet Avalanche model years with the most body complaints are 2007 (75 complaints), 2002 (67 complaints) and 2008 (44 complaints).

Other 2002 Chevrolet Avalanche problems

Brakes 200Engine 38Tires 34Transmission 25Airbags 22Visibility 22Suspension 19Electrical 17Fuel system 15Steering 14Lights 8Locks 8Seat belts 7Wheels 5Acceleration 3Seats 3

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