The problem in question is a 2002 chevy avalanche. There are problems with water getting into the passenger area, soaking the floor. This constant water causes the air bag sensor to corrode. The sensor is located on the floor under the drivers seat. I have had the sensor replaced twice. This will continue to happen for as long as the avalanche is prone to this problem. If the sensor becomes faulty and causes the truck not to deploy or possibly deploy accidentally there could be damages, injuries and possible loss of life.
2002 Chevrolet Avalanche body complaints
Page 2 of 3: complaints 11 to 40 of 67, newest first, as owners wrote them.
Dt: contact stated power windows were messed up. About one year ago the passenger's side power window stopped working. He took vehiclet to the dealer ,and they changed something on it and fixed the problem. On 8-17-05 the driver's side window stopped working. Also tailgate just dropped open. He said someone worked on it last year and it worked for a while. But currently it was messed up again. It has gotten progressively worse over the past year.
Removed mid-gate glass on 2002 avalanche to clean and noticed that plastic around mid-gate was separated from itself. Window had never been out before.
While driving 55 MPH the tailgate door fell off. The cause has yet to be determined.
Poor customer service on chevrolet avalanche defect from eldorado chevrolet in mckinney,texas. Cold air on passenger side due to poor sealing at time of purchase. I'm a single parent that never rode on passenger side until warranty was out. Body repairman,john griggs, LED me to believe that my insurance was dragging their feet on repairing the concern after an accident that cost over $10,000 in repairs. I requested john to call me on the concern. He called my insurance agent and stated it could not be caused by accident. He stated it was a problem with some chevys and that they were not sealed correctly or have a bad actuator. Brian northington, john's boss, offered to split the cost of $240 to seal it correctly since my warranty was out. This is a chevy problem from go. Brian stated twice in a condescending voice he was so sorry that I didn't have an extended warranty that would have taken care of the problem that was there when the vehicle was purchased! Their so called "customer service" stinks! This is just another way to bilk more money from consumers! I made a mistake of purchasing a 2004 tahoe from eldorado chevrolet last year. What a mistake to do business with them! They don't get it: sometimes, they win, but they really loose!! I had been saving points on my gm card, because I was considering a new purchase. Eldorado chevrolet has soured me on a gm products ever again! Don't they understand what "do the right thing!" means? Oh, I forgot, they're idiots. Why try to sell a vehicle when you can shaft someone out of $240 and loose them as a customer forever? Where do they find these guys? Idiot college?
Tailgate was down because both of the tailgate support straps snapped. Dealership was notified, but did not resolve the problem.
While loading a riding lawn, the cable broke in half. Refer to recall campaign. *sc the consumer had the cable replaced at a local dealer with the same type of cable that broke, until the stainless cable arrived, he then called the manufacturer who stated they would not replace it free of charge because the vehicle identification number was not included in the recall, however the consumer received a recall notice in the mail.
Water leak discovered again for the fifth time. Dealer has replaced carpet and pad on previous repairs and new seals were installed. Was dry for about 6 months. Carpet under back seat is soaking wet again. I am extremely tired of this malfunction in design, causing such issues. The bed stays mostly dry, and honestly I never expected the bed to be dry 100% of the time. However the interior of the truck should not be wet under any circumstances. Dealer has explained how the keep the drain channels clear and it does not help at all.
Water is leaking into the cab, through the mid gate. Eventhough the sales person told me the compartments were all water tight and would not leak. I have complained but the service person tells me that what I should have been told is that the compartments are water resistant not water tight. Something needs to be done about this!!!
Vehicle has rusted brake rotor. Problems with frame and suspension system components the frame and suspension rusted to the point of metal fatigue especially at the points of weld that hold the suspension to the frame. The rotors were tore up and the pads were ground down.
The tailgate cable broke while two persons were sitting on it. Consumer had to take the vehicle to the dealer for tailgate to be inspected on a the federal safety agency recall 04v129000.
The consumer experienced problems with the tailgate releasing and had it repaired by the dealer twice. The consumer received a recall letter on the tailgate for the straps. The manufacturer was contacted about the problem and made the additional repairs to the tailgate which released even when locked with a key. 04v129000. *jb. The consumer experienced problems with the tailgate releasing and had it repaired by the dealer twice. The consumer received a recall letter 04v129000 on tailgate straps. The manufacturer was contacted about the problem and made the additional repairs to the tailgate which released when locked with key.
Tailgate strap on my 2002 chevrolet avalanche has broken. Dealer is refusing to fix saying my vehicle is not in recall. Was built in september 2001.
The tailgate cables broke while consumer was standing on top of the tailgate. As a result, driver sustained major injuries, and was transported to ta hospital by car. Consumer contacted the dealer, and was informed that the tailgate cables needed to be replaced. *ak
While loading a 4 wheeler onto my 2002 chevy avalanche, both tailgate cables snapped and the tailgate completely fell off. The 4 wheeler, myself, and the ramps that were on the tailgate all fell to the ground. The dealer replaced the tailgate cables, but the damage to the tailgate has not been remedied. I have contacted gm and they are working the issue, but it has not been resolved.
While loading the vehicle both tailgate support straps snapped. Dealership was notified, but did not resolve the problem.
While stepping onto the tailgate it snapped. Dealer stated that the vehicle was recalled under tailgate recall 04v129000. Consumer's hip bone was injured.
Defective cable supports for the tailgate on my 2002 chevrolet avalanche.
While driving 35-40 MPH tailgate opened, causing cables to break. Tail gate fell off vehicle while still driving.
2002 chevrolet avalanche- tailgate cables snapped while one person (teenage boy) was sitting on tailgate. Causing person to fall to the ground. Currently attempting to get them replaced by dealer.
Water leaking into bed and passenger compartment. Water leaked for 6 months, went to dealer. Dealer discovered leak due to carpert being saturated with water under back seat and side rails at the b-pillar. Dealer replaced carpet and pad and supposedly fixed leak due to bad seal. 1 week after receiving truck from the dealer we discovered the new carpet saturated with water under back seat and side rails and now the front driver side carpet. Preparing to return truck to dealer since this was discovered on saturday. Truck has 35000 miles.
Three families and there kids went to a lake in arkansas. One day we decided to go down to the lake on a gravel road. Four teenage kids decided to ride on the tailgate. Together they all weighed under 600 pounds. While driving down the gravel road @ about 5 MPH a heard a pop then voices then a thud and I looked in my rear view mirror and noticed the kids on the ground. When I stopped to get out, I also noticed my tailgate had fallen off completely. I went to the dealer and they refused to fix my tailgate, but replaced my cables and my tailgate handle which had been damaged. I tried gm, but they told me that the dealer was there eyes and ears. The dealer felt like the tail gate was overloaded and that had caused the failure. The dealer had told me that these type of cables had broke all of the time. A year went by and gm had issued a recall on all of the these type cables. I went back to the dealer to see if they would fix the scratches on the tailgate and they said no. I went back to gm and they told me that the dealer was their eyes and ears and they would not fix my tailgate. I believe if the cables fail and you have any load on the tailgate it is likely that the tailgate can come off. The tailgate has no pin to secure it. If the cables break and the tailgate is at the right angle it will come off. If a tailgate comes off the truck on the highway I see this being a very dangerous scenario. I feel the dealer is neglecting their responsibility to stand behind the product. Also this all happened under warranty when the truck had 30,000 miles.
Water leaking into the passenger compartment, causeing the carpet to get drenched, vehicle is red in color.
The rear window frame is breaking off of the glass. The frame and/or glass could become a projectile in the event of a crash. These stress fractures in the window frame occurred with the window in the installed position and I first noticed them on sunday march 21, 2004. I have only removed the window once and that was over a year ago. The vehicle has never been in an accident and had approximately 45,000 miles on it when I noticed the fractures. This is an obvious manufacturer defect however when I took the vehicle to the dealership I was told that this was not covered under the warranty. I contacted gm customer service and was basically told the same thing. I believe that this defect is serious enough to warrant a recall.
While driving tailgate support cables broke. Two weeks later, tailgate detached from the vehicle while driving. Several vehicles hit the tailgate that was in the middle of the road. No crashes or injuries were reported.
The tailgate cables on my 2002 chevrolet avalanche broke while I was unloading a freezer from the back of the truck.
When I bought my chevrolet avalanche new in 2002, as I left the dealership, I heard a horrible crash and found that the dealer had not latched the rear tail gate. It takes a great amount of effort to close it properly. Since then , on about 10 occasions, the gate has fallen down while driving. Approximately 1 week ago, I found that the left side cable had broken. I was going to call my local dealership today, but , on my way to drop my boys off at school, the gate once again fell down. I stopped and asked my 13 y.o. To slam the gate. When he tried to do this, the gate bounced back into his face and jammed. When I got out and looked, I saw that the right side hinge was dislocated, the right bottom of the gate was damaged, the left rear taillight was broken, there was a gouge on the left edge of the gate, and a minor paint scratch on the gate near the gouge. I remember hearing about this problem during the last couple of weeks and did a search & found this site. I am hoping the dealer or manufacturer will stand behind this defect and pay for my repairs. Thank you. Gary bosco.
While letting the tailgate down on my 2002 chevrolet avalanche, the tailgate cable on the left side of the bed disintergrated with no load or undue stress.
Cables that hold up the tailgate on thr 1/2 ton chevy avalanche rusted and broke while I was leaning on the tailgate. I fell to the ground and was not injured. My sister-in-law also had a cable on her 2002 1/2 ton chevrolet pickup broke
Tailgate straps are wearing out prematurely.
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