At the first of october I received a letter from onstar stating that my service would no longer be available for my 2002 chevorlet avalanche beginning jan 2008. Onstar is a safety device on my truck...and was the deciding factor in choosing a gm vehicle. Some other family members have 2003 gmcs and they are repairable but mine is not. I find this hard to believe..they just do not want to pay for it. I have had some trouble with my truck, eg- hardbody fading, would not pass inspection 3 years back b/c emergency brake was wore...no recall but the part was redesigned..hmmm, tailgate leaking water, a loud popping noise that took 4 long times at the dealer for them to find, but I can live with all this...but my onstar was a great piece of mind, esp with an illness and now a new baby. I will never purchase a gm again, b/c they have dumped all of us with analog service like a disease...I was told I could trade my truck and onstar would give me an additional year free! Big wow...that is an insult. My truck was just paid for in august and in october I find out the big safety device of onstar is over.
2002 Chevrolet Avalanche: water leaks into the cabin
7 of the 444 complaints about the 2002 Chevrolet Avalanche describe water leaks into the cabin.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 1
Water leaks into the cabin by model year
- 20071
- 20051
- 20027
What owners say
2002 chevy avalanche's most common consumer complaint is "water leaking" into the interior of the SUV. Front floors are completely soaked with standing water. Dealership has tried varied method's to fix. The reason for complaint< and please pay attention to this: not only are these reported problems inconvenient (one chevy avalanche owner reported one inch of water in the floor of his cab after an 8 hour drive!), but they could also be dangerous. On page 8-1117, volume 4 of the gm authorized service manual from helm inc. States: "caution: if any water enters the vehicle's interior up to the level of the carpet or higher and soaks the carpet, the sensing and diagnostic module (sdm) and the sdm harness connector may need to be replaced. The sdm could be activated when powered, which could cause the deployment of the airbag(s) and result in personal injury." this fact is not given to owners, and in reality the air bags deployment system has been compromised by the water leaks. This one website has over 160 similar complaints. The federal government needs to make gm accountable, find and fix the problems asap, before there is a fatality. Thank you.
Water leak discovered again for the fifth time. Dealer has replaced carpet and pad on previous repairs and new seals were installed. Was dry for about 6 months. Carpet under back seat is soaking wet again. I am extremely tired of this malfunction in design, causing such issues. The bed stays mostly dry, and honestly I never expected the bed to be dry 100% of the time. However the interior of the truck should not be wet under any circumstances. Dealer has explained how the keep the drain channels clear and it does not help at all.
Water leaking into bed and passenger compartment. Water leaked for 6 months, went to dealer. Dealer discovered leak due to carpert being saturated with water under back seat and side rails at the b-pillar. Dealer replaced carpet and pad and supposedly fixed leak due to bad seal. 1 week after receiving truck from the dealer we discovered the new carpet saturated with water under back seat and side rails and now the front driver side carpet. Preparing to return truck to dealer since this was discovered on saturday. Truck has 35000 miles.
Water leaking into the passenger compartment, causeing the carpet to get drenched, vehicle is red in color.
Ventilation system leaked water into the passenger's compartment. As a result, water blew out the electrical system for the radio speakers.
Water leak is coming though under midgate inside of vehicle. Water runs though footboard and vehicle smells. Dealership is aware of problem.
Service bulletins that may apply
Related recalls
Structure: body: tailgate: hinge and attachments
- What is wrong
- On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. If both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper.
- Risk
- Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. On vehicles that have had the bumper removed, the tailgate may drop even lower. Additionally, if there is cargo on the tailgate the cargo may fall off if the support cables fracture.
- Remedy
- Dealers will replace the cables. Interim owner notification began on april 7, 20004. The recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. Owners should contact cadillac at 1‑866‑982‑2339, chevrolet at 1‑800‑630‑2438 or gmc at 1‑866‑996‑9463, or visit www.mygmlink.com, and enter your vehicle identification number.
Recall number 04V129000 · Recall details
Questions about the 2002 Chevrolet Avalanche water leak
Is water leaks into the cabin a common problem on the 2002 Chevrolet Avalanche?
7 of 444 owner complaints about the 2002 Chevrolet Avalanche (2%) mention water leaks into the cabin. The model year with the most reports is 2002.
Is there a recall or service bulletin for this on the 2002 Chevrolet Avalanche?
There is 1 recall and 51 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2002 Chevrolet Avalanche
Brake failure 44ABS 39Stalling 15No deployment 14Tire blowout 14Fuel pump 8Oil consumption 8Seat belt 7Grinding brakes 6Engine failure 6Harsh shifting 6Loss of power 6Power steering loss 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2002 Chevrolet Avalanche?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history