2002 Chevrolet Avalanche: excessive oil consumption

Filed Jul 13, 2004 · Brakes, Electrical · 10,790 miles · WV

1.brakes--pedal goes to the floor...this has happened 5 different times 2.brakes--has been returned at least 10 times for brake- rotor problems 3.suspension noise--has been returned at least 10 times for noise 4.oil lights--has been returned 3 times for oil consumption--leaks 5.electrical--has been returned to replace electric motor for windows 6.electrical-- locks-click and click and keep causing, and the horn---beeps non stop this all while driving 7.vehicle was parked and light and horn would not stop flashing and beeping the dealer nor chevrolet want to except any responsibility for this vehicle....we are told that the noises(and vibration) from the suspension just standard for the vehicle. The back rotors had grooves was told no problem found..when asked about the grooves they told us this was normal for "heavy duty" trucks..brakes..was told we should only expect to get 6-7 thousand miles. Dealer should tell you that when you purchase the vehicle. Most of the times when the brakes go bad there is no warning...I just had no brakes...this vehicle is not safe to drive after the last time I was unable to stop at an intersection I returned the vehicle to university motors.....to date have heard nothing form university motors or chevrolet....

Filed Apr 19, 2004 · Engine · 13,000 miles · CA

My main complaint is that I traveled to texas in december and I had just had an oil change. During the trip I checked the oil and noticed that the oil was down about 2 quarts or more. When I returned I took it to a gmc dealer where I had the oil changed before I went on the trip, and I was told that it had burned 3 quarts on the trip. I was advised to take it back to a chevrolet dealer where I bought it. I took it to the chevrolet dealer and there I was told that it was "normal" for it to have an oil consumption of up to a quart or more in 1,000 miles or 2 quarts up to 2,000 miles. Is this "normal?" I have never had that problem with any other vehicle and I have friends that have the same type of vehicle and they have never had this problem. I have taken it back several times, and they are currently running a concumption test on it. I have had a problem from the beginning of the purchase with alignment, leaking in the box from the rubber around it, the radio not working and had to be replaced, peeling on the front dashboard, and now the oil. We took it back several times before the alignment was fixed and there was a squeeking sound in the front end. It sounded like something was broken in the front end, especially pulling in and out of parking spaces, and when turning or on the curves. We also have a problem with the back right passenger seatbelt. The person sitting in that space cannot put the seatbelt on without assistance. We finally called the customer service of general motors regarding the sound after we had taken it back around 5 times and had to rent a car, and also now with the oil consumption. We are very unhappy as this is a fairly new car, yet it's like an old runned down jalopy. They have fixed it so much, we just don't feel safe anymore. Is there anything else we can do?

Filed Jan 28, 2004 · Body, Lights · TN

My 2002 chevrolet avalanche has several problems. First the rear window and mid tailgate leaks into the passenger area. I have taken it to the dealer 4 times now and it is still doing the same thing. There is moisture in the daytime driving lights that will not go away. The rt rear seat belt latch is hard to latch without someone helping the passenger that sits in that seat. I have 17 inche tires with a 16 inch spare how safe is that??? I have oil consumption at least 1 quart per 1,000 miles vehicle also blows black, blue and white smoke. They are doing a consumption test now. The universal joint pops when changing from park to reverse and to neutral and back. There is clunking sound when pulling in or out of a parking space turning either left or right. Emergency brake goes all the way to the floor and does not work. I have had to the dealer several times and it seems nothing gets fixed.

Filed Jan 15, 2004 · Body, Engine · IL

This complaint is regarding our chevy avalanche. It was purchased in may, 2002. Shortly after purchasing it, we noticed that it was consuming quite a bit of oil. We were given an explanation that the motor was new, the rings haven't seated yet and 3 different types of oil have been placed in our vehicle -- one of such (straight 30w) is specifically mentioned in the owners manual not to add. Now our vehicle is still burning oil and has begun to blow blue smoke out the tail pipe. We have contacted the dealer, the manufacturer, the better business bureau, the states attorney's office. Currently the manufacturer has us undertaking an oil consumption test. The body (the plastic part) shortly after purchasing (when the weather got hot) started to detach from the metal part in the fender area and the plastic panels in the back of the bed are warped. We are not happy.

Filed Apr 3, 2003 · Engine · AZ

I have been undergoing an oil consumption test on my 2002 3/4 4x4 chevy avalance for almost 6 months.the service bullitens the dealer gave me had to do with '95 or older cars or with the new car braken period.(I have over 30,000 miles on it) at first they told me the sevice dept forgot to reset the light, now they say this is normal usage,1 quart in 1000 miles. I am thinking of having a reg. Shop check the oil level as well as the dealer, because what I am reading is not what the service dept is writing on their report. One of the sevice techs told me in confidence that I am not the only one complaining about this problem but chevy isn't going to admit that there is a problem because of possible legal action. How long do I have to continue this testing before something is decided?

Filed Feb 5, 2003 · Engine · 600 miles · IL

My brand new 2002 chevy avalanche is burning oil and blowing blue smoke out the tail pipe. The manufacturer is now conducting an oil consumption test, but the allowable amount of oil to burn is 1 quart ever 3,000 miles! A new car should not burn oil.

Filed Dec 3, 2002 · Engine · CA

Consumer noticed engine excessive oil consumption every 1000 miles one quart of oil. Dealer has inspected the vehicle and is under oil consumption test. Please provide further information. Ts

Filed Aug 9, 2002 · Engine · MI

The engine appears to be consuming oil. At this point, engine loses roughly 1 quart of oil every 2,000 miles. Gm has issued a service bulletin to dealers stating that this is within acceptable limits. This is somewhat unsettling as engine could lose too much oil which would of course lead to severe damage. Dealer is currently running a consumption test.