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2007-2009 Ford E-350 and Ford E-450 recall: equipment adaptive/mobility

Elkhart Coach reported this safety recall on April 2, 2010. It covers about 200 vehicles.

vehicles affected
200
reported
Apr 2, 2010
owners notified
Jul 27, 2010

Equipment adaptive/mobility

What is wrong
Elkhart coach has notified the federal safety agency about a defect in certain transit buses equipped with certain ricon s series and k series l-model wheelchair lifts, due to a problem in the software that controls the lift's "up" function. If the "up" switch is released before the floor level limit switch is activated, the lift may continue its upward travel for approximately 1 second before stopping. The continued upward travel may overrun the floor level cut off point.
Risk
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Remedy
Elkhart coach will notify owners and the repairs will be performed by authorized ricon dealers free of charge. Currently ricon is developing a software solution and is not available. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on july 27, 2010. Owners may contact ricon customer service at 800- 322-2884, emailing at [email protected].

Recall number 10V130000

Affected vehicles

Questions about recall 10V130000

Is there a recall on the 2007-2009 Ford E-350 and Ford E-450 equipment adaptive/mobility?

Yes. Recall 10V130000, reported on April 2, 2010, covers about 200 vehicles.

What is the fix for recall 10V130000?

Elkhart coach will notify owners and the repairs will be performed by authorized ricon dealers free of charge. Currently ricon is developing a software solution and is not available. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on july 27, 2010. Owners may contact ricon customer service at 800- 322-2884, emailing at [email protected].

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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