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2002-2011 Crossroads All American, Crossroads Hampton and others recall: equipment

Crossroads Rv reported this safety recall on October 15, 2010. It covers about 1,399 vehicles.

vehicles affected
1,399
reported
Oct 15, 2010
owners notified
Jan 28, 2011

Equipment

What is wrong
Crossroads is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.
Risk
An overheated receiver could cause a fire.
Remedy
Crossroads is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on january 28, 2011. Owners may contact dimplex north america customer service at 1‑888‑346‑7539 or crossroads at 888‑226‑7496.

Recall number 10V505000

Affected vehicles

Questions about recall 10V505000

Is there a recall on the 2002-2011 Crossroads All American, Crossroads Hampton and others equipment?

Yes. Recall 10V505000, reported on October 15, 2010, covers about 1,399 vehicles.

What is the fix for recall 10V505000?

Crossroads is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on january 28, 2011. Owners may contact dimplex north america customer service at 1‑888‑346‑7539 or crossroads at 888‑226‑7496.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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