This complaint is in regards to complaint #10169948. I have a 2004 crossroads paradise point pf30ck fifth wheel rv. I noticed that 1 tire was completely bald on the inside of the tire. After replacing all four tires I then noticed that the other 3 had normal wear and still had plenty of tread left. After questioning my dealer about this my dealer instructed me to check the axle tag to see who manufactured the axles. I did this to find out that alko kober was the manufacturer. My dealer then informed me that he has been replacing alko axles on trailers because of a manufacturing defect. Since I purchased my trailer used and out of warranty they gave me the number to the trailer manufacture to see what I should do. I contacted the manufacturer and gave them the VIN number off the trailer and they informed me that alko did admit to having a manufacturing problem on axles that were made in '03 and my trailer VIN indicated that it was in the list of VIN numbers that would have the bad axles. Since the trailer was out of warranty they gave me the number to alko, the manufacturer of the axles. When I contacted alko they new nothing about the bad axles but told me that if I removed the axles from the trailer and shipped them to their factory they would inspect them and if they proved to be bad they would send me new axles. This is unacceptable from a business stand point. From a safety stand point, after further research I have found that there are a lot of rv's on the road today that were manufactured in '03 and '04 with these "bad" alko axles.these trailers are accidents waiting to happen. Internet research has shown that these trailers are susceptible to blowing tires. If the tire blows the person towing the trailer may not realize the problem until the tire has come apart and it is tearing up the trailer and spreading parts all over the road.
The worst 2004 Crossroads Paradise Pointe problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Suspension1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Suspension1
Recalls 5
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall number 17V755000 · Recall details
Equipment
- What is wrong
- Crossroads is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.
- Risk
- An overheated receiver could cause a fire.
- Remedy
- Crossroads is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on january 28, 2011. Owners may contact dimplex north america customer service at 1‑888‑346‑7539 or crossroads at 888‑226‑7496.
Recall number 10V505000 · Recall details
Equipment: recreational vehicle/trailer
- What is wrong
- Crossroads rv is recalling 17,353 my 2004-2007 cruiser, paradise pointe, my 2004 silverado, my 2005-2007 zinger, cross terrain, and my 2006-2007 belair, crossforce, and crossfire travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
- Risk
- If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
- Remedy
- Crossroads rv is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1‑888‑446‑5157 or crossroads rv at 1‑260‑593‑2866.
Recall number 08V370000 · Recall details
Equipment: recreational vehicle/trailer
- What is wrong
- Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
- Risk
- This could result in a fire.
- Remedy
- Crossroads rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and protective thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1‑888‑446‑5157 or crossroads rv at 1‑260‑593‑2866.
Recall number 07V143000 · Recall details
Equipment: recreational vehicle/trailer: lpg systems: furnace
- What is wrong
- Certain travel and fifth wheel trailers have improperly installed furnace exhaust vents.
- Risk
- Improper installation or lack of the furnace exhaust vent will allow the exhaust fumes, containing combustion products including high concentrations of carbon monoxide gas, to enter into the recreational vehicle and could result in injury or death to occupants of the trailer.
- Remedy
- Owners/dealers will inspect the furnace exhaust vent and, if not properly installed, the dealers will repair the exhaust vent free of charge. Owners are being instructed not to use the furnace until the exhaust vent has been inspected and is properly repaired. The recall began february 2, 2005. Owners may contact crossroads at 260‑593‑2866.
Recall number 05V006000 · Recall details
Technical service bulletins for the 2004 Crossroads Paradise Pointe 1
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2004 Crossroads Paradise Pointe owners say
Most recent owner complaints, unedited.
Compare the 2004 Crossroads Paradise Pointe
Other model years
Questions about the 2004 Crossroads Paradise Pointe
Is the 2004 Crossroads Paradise Pointe reliable?
Owners have filed 1 complaint about the 2004 Crossroads Paradise Pointe, close to a typical Paradise Pointe model year.
What is the most common problem with the 2004 Crossroads Paradise Pointe?
Suspension, with 1 complaint.
How many recalls does the 2004 Crossroads Paradise Pointe have?
5 recalls, covering equipment.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2004 Crossroads Paradise Pointe?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history