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2009-2011 Keystone Alpine, Keystone Avalanche and others recall: electrical system

Keystone Rv Company reported this safety recall on December 8, 2011. It covers about 6,101 vehicles.

vehicles affected
6,101
reported
Dec 8, 2011
owners notified
Feb 24, 2012
related complaints
6

Electrical system

What is wrong
Keystone has revised their remedy process and is again recalling certain 2009-2011 vehicles with the “generator ready” option, or with standard generator. See the list above for the affected models. Some iota its-50r transfer switches are experiencing failures when exposed to high electrical loads. The failure is causing connections and wiring in the transfer switch to degrade and over heat.
Risk
Continued use of the vehicle without replacing the transfer switch may damage other appliances, increase the risk of a fire, personal injury, and property damage.
Remedy
Keystone will notify owners, and dealers will replace the transfer switch, free of charge. The remedy for the previous recall (10v‑594) was to inspect and tighten the switch connections. The safety recall began on february 24, 2012. Owners may contact keystone customer service at 1‑866‑425‑4369.

Recall number 11V577000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 6 complaints about electrical problems.

2010 Keystone Alpine2011 Keystone Alpine2010 Keystone Avalanche2011 Keystone Avalanche2009 Keystone Challenger2010 Keystone Challenger2009 Keystone Everest2010 Keystone Everest2009 Keystone Fuzion2010 Keystone Fuzion2011 Keystone Fuzion2009 Keystone Montana

Questions about recall 11V577000

Is there a recall on the 2009-2011 Keystone Alpine, Keystone Avalanche and others electrical system?

Yes. Recall 11V577000, reported on December 8, 2011, covers about 6,101 vehicles.

What is the fix for recall 11V577000?

Keystone will notify owners, and dealers will replace the transfer switch, free of charge. The remedy for the previous recall (10v‑594) was to inspect and tighten the switch connections. The safety recall began on february 24, 2012. Owners may contact keystone customer service at 1‑866‑425‑4369.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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