The fresh water tank support brackets and securing 3/8 self-drilling ? To 1? Tap screws failed. All (5) brackets failed. Only (2) tap screws on one end of the (2) outboard brackets remained installed. Those screws were backed off a tightened position by approximately 1/8? To 1/4? Position. Three (3) support channel brackets are bent in the middle to a permanent position by a 2 1/2" to 3? Drop in the center. The (2) support brackets at both ends of the tank support system dipped marginally.the bottom of the fresh water tank is permanently distorted on the bottom by approximately a 3? Dip. The brackets are made of 1/16 thick steel channel spanning a distance of 60 5/8.? The brackets & mounting screws are not substantial enough to support a load max of 830 lbs. Or less in either a stationary or on the road condition as illustrated by the failure. There are no warnings in the keystone owner?s manual that advise the owner that the rv should not be placed in motion with a partially full or full tank of fresh water. On occasion, when traveling, the fresh water tank has been partially filled to between the 1/3 and 2/3 water level as noted on the water tank monitor panel. However, the most concerning situation would be a catastrophic fresh water tank support system failure with the rv in motion, a tank of water breaching the undercarriage cover, (see other complaint filed 7/29/13), that could result in collateral damage to another vehicle or person. Keystone claims that the support system failed due to over filling the water tank. If keystone believes it is possible to over fill the fresh water tank, keystone should have designed a tank that would prevent the possibility of over filling the fresh water tank, I.e. Pressure relief plug on the tank or an overflow drain line, etc. I am the first and current owner/operator of this recreational vehicle (rv). Pictures available.
The worst 2011 Keystone Fuzion problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body2
Recalls 7
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall number 17V755000 · Recall details
Electrical system
- What is wrong
- Keystone has revised their remedy process and is again recalling certain 2009-2011 vehicles with the generator ready option, or with standard generator. See the list above for the affected models. Some iota its-50r transfer switches are experiencing failures when exposed to high electrical loads. The failure is causing connections and wiring in the transfer switch to degrade and over heat.
- Risk
- Continued use of the vehicle without replacing the transfer switch may damage other appliances, increase the risk of a fire, personal injury, and property damage.
- Remedy
- Keystone will notify owners, and dealers will replace the transfer switch, free of charge. The remedy for the previous recall (10v‑594) was to inspect and tighten the switch connections. The safety recall began on february 24, 2012. Owners may contact keystone customer service at 1‑866‑425‑4369.
Recall number 11V577000 · Recall details
Electrical system: wiring: fuses and circuit breakers
- What is wrong
- Keystone is recalling certain model year 2011 sprinter, cougar and fuzion travel trailers equipped with siemens and murray one inch plug-in circuit breakers. The "spring clip" plug-in assembly may break or fail to provide sufficient force to maintain a proper electrical connection in the panel board.
- Risk
- This could lead to excessive temperature, arcing or thermal damage at the connection point and potential damage to the panel board's electrical insulation which could lead to fire, property damage, or personal injury.
- Remedy
- Dealers will inspect the breakers and replace as necessary free of charge. The safety recall began on december 15, 2010. Owners may contact keystone customer service at 1‑866‑425‑4369.
Recall number 10V606000 · Recall details
Electrical system
- What is wrong
- Keystone is recalling certain fifth wheel trailers with a generator ready option. If the transfer switch is not installed to the proper specifications, the elevated electrical loads associated with the recreational vehicle use in higher ambient temperatures may cause overheating of the lugs and degrading of the electrical connections.
- Risk
- Overheating of the connections could result in a fire.
- Remedy
- Dealers will inspect and replace the transfer switch if necessary free of charge. The safety was superceded by campaign 11v‑577. Owners may contact keystone customer service at 1‑866‑425‑4369.
Recall number 10V594000 · Recall details
Equipment: recreational vehicle/trailer
- What is wrong
- Keystone is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
- Risk
- The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
- Remedy
- Keystone is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The recall began on december 10, 2010. Owners may contact norcold at 1‑800‑767‑9101 or keystone at 866‑425‑4369.
Recall number 10V587000 · Recall details
Equipment
- What is wrong
- Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
- Risk
- A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
- Remedy
- Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on october 27, 2010. Owner may contact keystone customer service at 1‑866‑425‑4369.
Recall number 10V478000 · Recall details
Power train: axle assembly
- What is wrong
- Keystone is recalling certain 2011 alpine, avalanche, fuzion, laredo, montana, and mountaineer fifth wheel trailers manufactured from august 19, 2010 through september 1, 2010, equipped with dexter axles. On some axles, cracks could appear in the spindle weld.
- Risk
- These cracks can propagate and cause the spindle to detach from the axle tube, resulting in the separation of the wheel end from the vehicle, creating a road hazard that increases the risk of a crash to other vehicles, and compromises the driver's control of the vehicle increasing the risk of a vehicle crash.
- Remedy
- Keystone will notify owners and dealers will inspect the axle serial number and replace it if it falls within the serial number range. Replacement of the axle will be performed free of charge. The safety recall began on september 24, 2010. Owners may contact keystone customer service at 1‑866‑425‑4369.
Recall number 10V413000 · Recall details
What 2011 Keystone Fuzion owners say
Most recent owner complaints, unedited.
(2) 2,500 lb flush mount d-rings in cargo area pulled out of floor while traveling north in interstate 5 in california. 600lb motorcycle full of fuel came loose and crashed into wall of trailer. Discovered that all of the d-rings were improperly secured to frame and floor of trailer by manufacturer by (1) drill tip screw into frame and (2) wood screws into plywood. One of the d-rings that came loose had allegedly been fixed under warrenty at the rv dealership under keystones direction. A loose motor vehicle in a toy hauler could possibly cause fire, explosion injury or death from leaking fuel, propane and electrical shorts.
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Questions about the 2011 Keystone Fuzion
Is the 2011 Keystone Fuzion reliable?
Owners have filed 2 complaints about the 2011 Keystone Fuzion, close to a typical Fuzion model year.
What is the most common problem with the 2011 Keystone Fuzion?
Body and structure, with 2 complaints.
How many recalls does the 2011 Keystone Fuzion have?
7 recalls, covering equipment, electrical system and power train.
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