The Keystone Fuzion RV has a structural issue. I have been following other owners and there seems to be many RV’s with the same crack under the Master Bedroom. The crack appeared after transport I would not want to be the cause of an accident if the crack continued across the body and it detaching from the RV while being transporting and causing serious injury or death. I would like this investigated for not only my safety but the safety of other on the road.
The worst 2020 Keystone Fuzion problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
- Suspension1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body1
- Suspension1
Recalls 5
Equipment: mechanical: integrated jack/leveler/stabilizer
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
- Risk
- A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 22-437.
Recall number 22V726000 · Recall details
Electrical system: wiring
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
- Risk
- A generator that is able to energize the shore power connection may increase the risk of injury.
- Remedy
- Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
Recall number 20V428000 · Recall details
Equipment: electrical
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
- Risk
- If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
- Remedy
- Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-381.
Recall number 20V398000 · Recall details
Visibility: glass, side/rear
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
- Risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- Remedy
- Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-375.
Recall number 20V351000 · Recall details
Electrical system: wiring
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2018-2020 Fuzion 429 recreational trailers. The wiring harness to the power center may have been pinched between the floor framing and chassis beam, potentially damaging the wiring harness.
- Risk
- The damaged wiring harness may short circuit, increasing the risk of a fire.
- Remedy
- Keystone will notify owners, and dealers will inspect and repair the wiring as needed, free of charge. The recall began on July 16, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-351.
Recall number 19V388000 · Recall details
Technical service bulletins for the 2020 Keystone Fuzion 21
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Revision of KSB-210122
- It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts
- Email to owners regarding campaign 21-406
- 2nd mailing to owners for advisory 21-406
- It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack
- Attached are the updated repair instructions for KSB-200305
- This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks
- This is the revised repair instructions for KSB-180328
- It has been determined that certain Fuzion and Impact units may have issues with Equalizer leveling legs
- This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA)...
What 2020 Keystone Fuzion owners say
Most recent owner complaints, unedited.
Originally, the rear axle on our trailer failed last year in July of 2020. We had an axle that was cambered in and that resulted in abnormal wear on our rear tires. Because of the abnormal wear, we had a blowout of our left tire on the rear axle while traveling on Interstate 84 in Oregon. After eight months, the dealer, Camping World/Keystone, replaced the axle. Upon receiving the trailer back in April from the dealer, we noticed it was leaning to the right about three inches. Since we were unaware of the real issue, we went on our trip. We have had to level the trailer with leveling blocks at our campsite each time on the right side. We haven't had to do that in the past. Our safety and the safety of others were put at risk because the leaf spring could have broken, pulled the rear axle back, and steered us in an unexpected direction. This could result in us going into other vehicles on the road. Today, we had it inspected by two companies: The Spring Works as well as Bob Scott RV respectively in Grand Junction, Colorado. They both confirmed that we had a bad leaf spring on the right rear axle. Additionally, Bryan Dubose, at The Spring Works stated that the left rear leaf spring has been compromised because of the other faulty one. There were no warning signs other than the trailer leaning to the right when viewed from the rear. The symptom of the trailer leaning to the right first appeared when Camping World had replaced the defective rear axle and returned it to us in April of 2021.
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Questions about the 2020 Keystone Fuzion
Is the 2020 Keystone Fuzion reliable?
Owners have filed 2 complaints about the 2020 Keystone Fuzion, close to a typical Fuzion model year.
What is the most common problem with the 2020 Keystone Fuzion?
Body and structure, with 1 complaint. Next is suspension (1).
How many recalls does the 2020 Keystone Fuzion have?
5 recalls, covering equipment, electrical system and visibility.
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