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2020 Crossroads Redwood, Dutchmen Voltage and others recall: glass, side/rear

Keystone Rv Company reported this safety recall on June 12, 2020. It covers about 428 vehicles.

vehicles affected
428
reported
Jun 12, 2020
owners notified
Jul 24, 2020
related complaints
1

Visibility: glass, side/rear

What is wrong
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-375.

Recall number 20V351000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about visibility problems.

2020 Crossroads Redwood2020 Dutchmen Voltage2020 Keystone Alpine2020 Keystone Avalanche2020 Keystone Fuzion2020 Keystone Laredo2020 Keystone Montana2020 Keystone Raptor

Questions about recall 20V351000

Is there a recall on the 2020 Crossroads Redwood, Dutchmen Voltage and others glass, side/rear?

Yes. Recall 20V351000, reported on June 12, 2020, covers about 428 vehicles.

What is the fix for recall 20V351000?

Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-375.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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