The contact owns a 2020 Keystone Montana. The contact stated that the sidewall of the camper was failing because the outriggers were incorrectly installed. The contact stated that the walls were sagging and the slide-outs were scratching the floor. The manufacturer was notified of the failure and stated that the RV was out of warranty. The RV was taken to a dealer to be inspected, and the contact was informed that the RV was constructed incorrectly. The failure mileage was 30,000.
The worst 2020 Keystone Montana problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body2
- Visibility1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body2
- Visibility1
Recalls 1
Visibility: glass, side/rear
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
- Risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- Remedy
- Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-375.
Recall number 20V351000 · Recall details
Technical service bulletins for the 2020 Keystone Montana 11
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Revision of KSB-210122
- It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts
- Attached are the updated repair instructions for KSB-200305
- This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks
- This is the revised repair instructions for KSB-180328
- This is the repair instructions for KSB-210122 (first and second versions sent to dealers)
- Dexter and General Motors have identified a compatibility issue between the GM Integrated Trailer Brake...
- This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA)...
- This is the repair instructions, dealer letter, and owner letter for advisory 20-375
- This is a Keystone Customer Satisfaction Campaign
What 2020 Keystone Montana owners say
Most recent owner complaints, unedited.
2020 Montana 3780 RL 5th wheel June 2024 Fiberglass 18 inch crack pass sidewall front cap Talked with Keystone they set me up with local dealer in July, in Sept they approved repair for frame flex. October 2024 after repair service team had completed repair and was moving it with Forklift, and another cracked formed in another spot as of Dec 31 2024 still not completed
The contact owns a 2020 Keystone Montana hauled by a 2016 Ford F-150. The contact noticed that the Lippert Fifth Wheel pin box that was connected to the vehicles was fractured. The contact mentioned that the pin box was damaging the bottom of the trailer and the contact was unable to remove the trailer. The vehicle was not taken to a dealer. The failure was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
The contact owns a 2020 Keystone Montana RV. The contact stated while driving 65 mph, the window glass panel detached causing one of the driver side windows to collapse didn't realize it was gone until vehicle was pulled over to the road side. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with the window needing to be replaced. The vehicle was not repaired. The contact was relating the failure to the federal safety agency campaign number: 20V351000 (Visibility). The manufacturer had been informed of the failure and informed the contact that the RV was not included in the recall but would replace the window. The failure mileage was unknown.
Compare the 2020 Keystone Montana
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Questions about the 2020 Keystone Montana
Is the 2020 Keystone Montana reliable?
Owners have filed 4 complaints about the 2020 Keystone Montana, fewer than a typical Montana model year.
What is the most common problem with the 2020 Keystone Montana?
Body and structure, with 2 complaints. Next is visibility (1).
How many recalls does the 2020 Keystone Montana have?
1 recall, covering visibility.
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