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2020-2021 Keystone Fuzion and Keystone Impact recall: wiring

Keystone Rv Company reported this safety recall on July 24, 2020. It covers about 594 vehicles.

vehicles affected
594
reported
Jul 24, 2020
owners notified
Aug 27, 2020

Electrical system: wiring

What is wrong
Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
Risk
A generator that is able to energize the shore power connection may increase the risk of injury.
Remedy
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.

Recall number 20V428000

Affected vehicles

Questions about recall 20V428000

Is there a recall on the 2020-2021 Keystone Fuzion and Keystone Impact wiring?

Yes. Recall 20V428000, reported on July 24, 2020, covers about 594 vehicles.

What is the fix for recall 20V428000?

Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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