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2010-2013 Thomas Built Minotour, Thomas Built Saf-T-Liner C2 and others recall: roof and pillars

Daimler Trucks North America reported this safety recall on June 28, 2012. It covers about 1,312 vehicles.

vehicles affected
1,312
reported
Jun 28, 2012
owners notified
Aug 22, 2012
related complaints
1

Structure: body: roof and pillars

What is wrong
Daimler trucks north america (dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing inc. (smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."
Risk
In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.
Remedy
Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1‑336‑889‑4871 or smi at 1‑800‑951‑7867.

Recall number 12V296000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about body problems.

2013 Thomas Built Minotour2010 Thomas Built Saf-T-Liner C22011 Thomas Built Saf-T-Liner C22010 Thomas Built Buses Minotour2011 Thomas Built Buses Minotour2012 Thomas Built Buses Minotour2012 Thomas Built Buses Saf-T-Liner C22013 Thomas Built Buses Saf-T-Liner C22010 Thomas Built Buses Saf-T-Liner Ef2011 Thomas Built Buses Saf-T-Liner Ef2012 Thomas Built Buses Saf-T-Liner Ef2013 Thomas Built Buses Saf-T-Liner Ef

Questions about recall 12V296000

Is there a recall on the 2010-2013 Thomas Built Minotour, Thomas Built Saf-T-Liner C2 and others roof and pillars?

Yes. Recall 12V296000, reported on June 28, 2012, covers about 1,312 vehicles.

What is the fix for recall 12V296000?

Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1‑336‑889‑4871 or smi at 1‑800‑951‑7867.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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