2012 Thomas Built Buses Minotour problems

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Risk

If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.

Remedy

DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-868.

Recall number 20V690000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off.

Risk

When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move. Using the wheelchair lift during this time can increase the risk of injury.

Remedy

DTNA has notified owners, and dealers will modify the wheelchair lift wiring harness, free of charge. DTNA issued owners an interim notification on April 10, 2019. The recall began December 20, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-811.

Recall number 19V170000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2018 Thomas Built Buses Minotour school buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.

Risk

If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.

Remedy

DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-770.

Recall number 18V301000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour school buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.

Risk

If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.

Remedy

DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-761.

Recall number 18V157000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour transit buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.

Risk

If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.

Remedy

DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-761.

Recall number 18V158000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:

Risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712 or Kidde customer service at 1‑855‑262‑3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

Recall number 18V083000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2012-2017 Thomas Built Buses Minotour school buses manufactured from October 26, 2010, through December 14, 2015 and built on a GM chassis. The affected school buses have a body control module that may fail resulting in intermittent or total loss of exterior lighting or windshield wiper function.

Risk

Loss of exterior lighting or windshield wiper function can decrease visibility, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will modify the wiring to the body control module, free of charge. The recall began on April 18, 2016. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's recall number for this campaign is FL-701.

Recall number 16V103000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses Saf-T-Liner HDX, Saf-T-Liner EF, Saf-T-Liner EFX, and Minotour DRW transit buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy

DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on November 2, 2015. Owners may contact DTNA customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-686.

Recall number 15V564000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy

DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-686.

Recall number 15V565000 · Recall details

What is wrong

Daimler trucks north america (dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing inc. (smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

Risk

In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

Remedy

Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1‑336‑889‑4871 or smi at 1‑800‑951‑7867.

Recall number 12V296000 · Recall details

What is wrong

Daimler trucks north america (dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour non school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing inc. (smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

Risk

In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

Remedy

Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1‑336‑889‑4871 or smi at 1‑800‑951‑7867.

Recall number 12V297000 · Recall details

What is wrong

Daimler trucks is recalling certain 2011 and 2012 thomas built ef and minotour school buses manufactured from july 26, 2011, through august 9, 2011, equipped with spectal industries emergency vertical push out windows. Incorrect rivets may have been used to attach the handles that an occupant would use to open the window in the event of an emergency. The part numbers for the thomas built buses are: 167977, 167982, 167985, 167990, 168005, 168006, 168025, 168027, 168028, and 168035.

Risk

If the handle is actuated during a non-emergency situation and detaches, the emergency window cannot be re-secured, posing a risk that children may fall or climb out. However, if the handle were to detach during an emergency, the exit window will open and egress through the window will not be hindered.

Remedy

Daimler trucks will notify owners, and daimler trucks authorized service facilities will perform the repairs free of charge. The safety recall began on december 8, 2011. Owners may contact daimler trucks at 1‑800‑547‑0712.

Recall number 11V517000 · Recall details

On April 23, 2018, the National Highway Traffic Safety Administration (“the federal safety agency”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). the federal safety agency subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. the federal safety agency and DTNA entered into a Consent Order on December 29, 2020, to resolve the federal safety agency’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to the federal safety agency, and DTNA failed to submit field reports to the federal safety agency as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. the federal safety agency and DTNA agreed to a two-year term for the Consent Order—with an option for the federal safety agency to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with the federal safety agency to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with the federal safety agency to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to the federal safety agency; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with the federal safety agency. On December 22, 2022, the federal safety agency extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, the federal safety agency expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with the federal safety agency during the term of the Consent Order. the federal safety agency addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by the federal safety agency as to DTNA’s performance under the Consent Order.

AQ18002