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April 23, 2020 Service bulletin

Warranty Policy Letter for Handling for Authorized Service Location Part Transfers

Freightliner technical service bulletin WP20-006 for 2010-2021 Freightliner Cascadia, 2010-2021 Freightliner Business Class M2 and 2010-2021 Thomas Built Buses Saf-T-Liner C2 and others.

Bulletin number
WP20-006
Component
Equipment
Summary
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program

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