The worst 2019 Western Star 6900 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
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Recalls 2
Electrical system: wiring
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
- Risk
- An electrical arc can increase the risk of a fire.
- Remedy
- Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V‑191. Vehicles previously inspected and considered complete under 18V‑191 will need to return for the new remedy. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-907.
Recall number 21V882000 · Recall details
Electrical system: wiring
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
- Risk
- An electrical arc can increase the risk of a fire.
- Remedy
- DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-766.
Recall number 18V191000 · Recall details
Technical service bulletins for the 2019 Western Star 6900 171
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair...
- Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
- Technical Service Bulletin for StarNet Manuals Moving to Technical Literature
- CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test...
- Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
- Important Campaign Information letter for DDC D23M3
- CX Advocate communication for clutch bolts
- Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
- Updated Western Star Service Bulletin for HVAC Actuator Replacement
- Western Star Service Bulletin for DEF Connector Reinforcement Caps
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Questions about the 2019 Western Star 6900
Is the 2019 Western Star 6900 reliable?
Owners have filed 0 complaints about the 2019 Western Star 6900.
What is the most common problem with the 2019 Western Star 6900?
There are not enough complaints to tell.
How many recalls does the 2019 Western Star 6900 have?
2 recalls, covering electrical system.
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