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2017-2019 Western Star 4700, Western Star 4900 and others recall: wiring

Daimler Trucks North America, LLC reported this safety recall on November 12, 2021. It covers about 6,100 vehicles.

vehicles affected
6,100
reported
Nov 12, 2021
owners notified
Jan 4, 2022

Electrical system: wiring

What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Risk
An electrical arc can increase the risk of a fire.
Remedy
Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V‑191. Vehicles previously inspected and considered complete under 18V‑191 will need to return for the new remedy. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-907.

Recall number 21V882000

Affected vehicles

Questions about recall 21V882000

Is there a recall on the 2017-2019 Western Star 4700, Western Star 4900 and others wiring?

Yes. Recall 21V882000, reported on November 12, 2021, covers about 6,100 vehicles.

What is the fix for recall 21V882000?

Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V‑191. Vehicles previously inspected and considered complete under 18V‑191 will need to return for the new remedy. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-907.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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