2017 Fccc XCM problems

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.

Risk

Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash.

Remedy

Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL917. This recall is an expansion of the federal safety agency recalls 20V‑404 and 18V‑502. Vehicles previously recalled will need to receive the new remedy repair once it is available.

Recall number 21V00H000 · Recall details

What is wrong

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.

Risk

Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

Remedy

Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V‑529 (FL-861). Vehicles previously repaired under 20V‑529 will need to have the new remedy completed under this recall.

Recall number 21V921000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Risk

Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.

Remedy

DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-859.

Recall number 20V485000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis Corporation (FCCC) XBP, 2016-2019 XCM, 2017-2020 XCS, 2018-2019 XBR, 2017-2019 XBS, 2016-2019 XCL, 2017-2020 XCP and 2016-2020 XCR recreation vehicle chassis that received the 'inspection-only' remedy from recall 18V‑582. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Risk

Non-functioning exterior marker lights can increase the risk of a crash.

Remedy

DTNA will notify owners, and dealers will replace the PDM, free of charge. DTNA issued owners an interim notification September 4, 2020. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-856.

Recall number 20V404000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Risk

Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Remedy

DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1‑800‑547‑0712. DTNA's number for this recall is FL-802.

Recall number 18V913000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Custom Chassis Corporation (FCCC) XBR, XBS, XCR, XCM, XCL, and XCS recreation vehicle chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Risk

Nonfunctioning lights can increase the risk of a crash.

Remedy

The remedy for this recall is still under development. DTNA issued owners an interim notification on October 24, 2018. The recall began May 29, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL788.

Recall number 18V582000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Risk

If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-772.

Recall number 18V353000 · Recall details

What is wrong

Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2011-2017 Freightliner Custom Chassis Corporation (FCCC) XBR, XCL, XCM, and XCR recreational vehicle chassis, equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Risk

Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.

Remedy

DTNA will notify owners, and dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall is expected to begin on May 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712 . DTNA's number for this recall is FL-762. Note: This recall is an expansion of 16V‑809.

Recall number 18V163000 · Recall details

What is wrong

Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 FCCC XBR, XCL, XCM, and XCR recreational vehicle chassis manufactured January 1, 2016, to October 12, 2016, equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Risk

Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.

Remedy

DTNA will notify owners, and dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall began on December 27, 2016. Owners may contact DTNA customer service at 1‑800‑547‑0712 . DTNA's number for this recall is FL-727.

Recall number 16V809000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2017 Freightliner Cascadia, 122SD, Western Star 4900SA and 4900FA, and FCCC XCM and XCP trucks manufactured from March 14, 2016, through May 18, 2016, equipped with a Cummins ISX12 or ISX15 engine using certain engine control modules (ECM). These ECM's may experience an internal electrical short that can cause a fuse to blow, resulting in an unexpected engine stall without the ability to restart the engine.

Risk

An engine stall without the ability to restart the engine can increase the risk of a crash.

Remedy

Cummins will notify owners, and Cummins dealers will install a new ECM, and correct ECM calibrations, free of charge. The recall began on July 8, 2016. Owners may contact DTNA customer service at 1‑800‑547‑0712, or Cummins customer service at 1‑800‑343‑7357. DTNA's number for this recall is FL-715.

Recall number 16V416000 · Recall details

On April 23, 2018, the National Highway Traffic Safety Administration (“the federal safety agency”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). the federal safety agency subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. the federal safety agency and DTNA entered into a Consent Order on December 29, 2020, to resolve the federal safety agency’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to the federal safety agency, and DTNA failed to submit field reports to the federal safety agency as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. the federal safety agency and DTNA agreed to a two-year term for the Consent Order—with an option for the federal safety agency to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with the federal safety agency to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with the federal safety agency to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to the federal safety agency; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with the federal safety agency. On December 22, 2022, the federal safety agency extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, the federal safety agency expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with the federal safety agency during the term of the Consent Order. the federal safety agency addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by the federal safety agency as to DTNA’s performance under the Consent Order.

AQ18002