2015-2019 Fccc XCL, Fccc XCM and others recall: instrument cluster/panel
Daimler Trucks North America LLC reported this safety recall on August 14, 2020. It covers about 1,715 vehicles.
- vehicles affected
- 1,715
- reported
- Aug 14, 2020
- owners notified
- Apr 1, 2021
- related complaints
- 2
Electrical system: instrument cluster/panel
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
- Risk
- Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
- Remedy
- DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-859.
Recall number 20V485000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 2 complaints about electrical problems.
2018 Fccc XCL2019 Fccc XCL2016 Fccc XCM2017 Fccc XCM2018 Fccc XCM2019 Fccc XCM2018 Fccc XCP2019 Fccc XCP2018 Fccc XCR2019 Fccc XCR2018 Fccc XCS2019 Fccc XCS
Questions about recall 20V485000
Is there a recall on the 2015-2019 Fccc XCL, Fccc XCM and others instrument cluster/panel?
Yes. Recall 20V485000, reported on August 14, 2020, covers about 1,715 vehicles.
What is the fix for recall 20V485000?
DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-859.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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