2015 Fccc XCM problems

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Risk

Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.

Remedy

DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-859.

Recall number 20V485000 · Recall details

What is wrong

Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2011-2017 Freightliner Custom Chassis Corporation (FCCC) XBR, XCL, XCM, and XCR recreational vehicle chassis, equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Risk

Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.

Remedy

DTNA will notify owners, and dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall is expected to begin on May 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712 . DTNA's number for this recall is FL-762. Note: This recall is an expansion of 16V‑809.

Recall number 18V163000 · Recall details

What is wrong

Daimler Trucks North America (DTNA) is recalling certain model year 2013-2016 Freightliner Custom Chassis Corporation (FCCC) XCM, XCR, and XCL motorhome chassis manufactured December 21, 2012, to December 22, 2015. On certain motorhome chassis built with a heavier, adjustable, straight foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.

Risk

If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. As a result, the brakes would drag and possibly overheat potentially resulting in a fire. Additionally, following drivers may be confused by the motorhome's actions, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will modify the affected brake assemblies, free of charge. The recall began on November 7, 2016. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-723.

Recall number 16V654000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015-2016 FCCC XBP, XBR, XCM, XCR, XCL, and XCP trucks manufactured May 1, 2014, to June 16, 2015, equipped with certain ZF RL77 / 80EM independent front steering axles equipped with Bosch 8018 steering boxes. The boxes were manufactured using incorrect internal spacers that can cause premature wear in the connection between the steering wheel and the front axle.

Risk

The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will inspect and replace the steering box if necessary, free of charge. Owners are urged not to drive their vehicles until they have been inspected. The recall began on May 31, 2016. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-712.

Recall number 16V366000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2012-2015 FCCC XCL, XCM, XCP, and XCR motorhome chassis manufactured January 23, 2012, to April 10, 2014. The throttle pedal position sensor on the affected vehicles may not return to zero, causing the engine brake to suddenly not activate as expected, reducing the vehicle's deceleration ability.

Risk

A sudden loss of an engine brake without warning on a motorhome may lead to a reduced brake ability, potentially increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will replace the throttle pedal, free of charge. An interim notice was mailed out to owners on July 5, 2016. The recall began on August 18, 2016. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-711.

Recall number 16V321000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 FCCC XBS, XCL, XCS, XCR and XCM motorhome chassis manufactured from March 10, 2015, through January 14, 2016 and equipped with Detroit front axles. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.

Risk

If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will modify the mounting of the sway bar, free of charge. The recall began on June 9, 2016. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-707.

Recall number 16V208000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2013-2016 FCC XCS, XCM, XCR, XCL, XCP, XBS, XBR, and XBP trucks manufactured from January 7, 2013, through June 1, 2015. On certain motorhome chassis built with a heavier, adjustable, offset, foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.

Risk

If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. As a result, the brakes would drag and possibly overheat potentially resulting in a fire. Additionally, following drivers may be confused by the motorhome's actions, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will modify the affected brake assemblies, free of charge. The recall began on June 6, 2016. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's recall number for this campaign is FL-704.

Recall number 16V204000 · Recall details

What is wrong

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Freightliner 108SD, 114SD, and M2 Business Class; Thomas Built Buses HDX; Western Star 4700; and FCCC MBC, MC, MT45, MT55, S2C 106CAB, Sport M2 106, XBR, XBS, XCL,XCM, XCR, and XCS vehicles manufactured May 2, 2014, to July 31, 2014. The Cummins ISB or ISL engines in these vehicles may have been equipped with Fleetguard UFF-XT fuel filters, part number FF63009, whose filter shell may separate from the fuel filter nut plate causing the engine to stall without warning.

Risk

If the engine stalls unexpectedly there is an increased risk of a crash.

Remedy

Cummins will notify owners on behalf of DTNA, and dealers will replace the fuel filter with a non-defective one, free of charge. The recall began on September 29, 2014. Owners may contact DTNA customer service at 1‑800‑745‑8000 or Cummins customer service at 1‑800‑223‑4583. DTNA's number for this recall is FL-664.

Recall number 14V566000 · Recall details

On April 23, 2018, the National Highway Traffic Safety Administration (“the federal safety agency”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). the federal safety agency subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. the federal safety agency and DTNA entered into a Consent Order on December 29, 2020, to resolve the federal safety agency’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to the federal safety agency, and DTNA failed to submit field reports to the federal safety agency as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. the federal safety agency and DTNA agreed to a two-year term for the Consent Order—with an option for the federal safety agency to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with the federal safety agency to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with the federal safety agency to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to the federal safety agency; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with the federal safety agency. On December 22, 2022, the federal safety agency extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, the federal safety agency expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with the federal safety agency during the term of the Consent Order. the federal safety agency addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by the federal safety agency as to DTNA’s performance under the Consent Order.

AQ18002