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February 8, 2021 Service bulletin

Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance

Freightliner technical service bulletin WI20-014R for 2015-2022 Freightliner Cascadia, 2015-2021 Freightliner Business Class M2 and 2015-2022 Thomas Built Buses Saf-T-Liner C2 and others.

Bulletin number
WI20-014R
Component
Equipment: other: owners/service/other manual
Summary
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.

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