The worst 2015 Thomas Built Buses Saf-T-Liner Efx problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 12
Structure: body: roof and pillars
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
- Risk
- A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
- Remedy
- Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL957.
Recall number 22V762000 · Recall details
Seats: mid/rear assembly
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-23 Thomas Built Buses HDX and 2014-22 EFX school buses equipped with 39-inch S3C seat frames and 3-point flex seatbelts. The passenger seat frames may crack and rotate from fatigue.
- Risk
- Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.
- Remedy
- Dealers will secure the seat frames with brackets, free of charge. Owner notification letters were mail December 4, 2023. Owners may contact DTNA's customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL946.
Recall number 22V510000 · Recall details
Seats
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
- Risk
- The lack of impact absorption increases the risk of injury in the event of a crash.
- Remedy
- DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-832.
Recall number 19V712000 · Recall details
Seats
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses equipped with S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
- Risk
- In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
- Remedy
- DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued owners an interim notification on June 12, 2018. The recall began January 3, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-769.
Recall number 18V253000 · Recall details
Seats
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour transit buses, equipped with certain S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
- Risk
- In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
- Remedy
- DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued an interim notification to owners on June 15, 20 18. The recall began January 3, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-769.
Recall number 18V254000 · Recall details
Seats
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
- Risk
- In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
- Remedy
- DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 9, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-763.
Recall number 18V192000 · Recall details
Seats
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
- Risk
- In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
- Remedy
- DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-763.
Recall number 18V193000 · Recall details
Seats
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner EFX and Saf-T-Liner HDX school buses. The occupant seats may have been installed without under-rail washers, reducing their anchorage strength.
- Risk
- Without under-rail washers, in the event of a crash, the seats may come loose, increasing the risk of injury.
- Remedy
- DTNA will notify owners, and dealers will inspect the seats and replace the mounting hardware, as necessary, free of charge. The recall began on June 28, 2017. Owners may contact DTNA Customer Service 1‑800‑547‑0712. DTNA's number for the recall is FL-737.
Recall number 17V313000 · Recall details
Equipment adaptive/mobility
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015-2017 Thomas Built Buses Safe-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour DRW school buses manufactured July 15, 2014, to July 21, 2016, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- Risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy
- DTNA will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on October 10, 2016. Owners may contact DTNA customer service at 1‑800‑547‑0712, or Ricon customer service at 1‑800‑322‑2884 or by email at [email protected]. DTNA's number for this recall is FL-716.
Recall number 16V629000 · Recall details
Equipment adaptive/mobility
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses Saf-T-Liner HDX, Saf-T-Liner EF, Saf-T-Liner EFX, and Minotour DRW transit buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- Risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy
- DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on November 2, 2015. Owners may contact DTNA customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-686.
Recall number 15V564000 · Recall details
Equipment adaptive/mobility
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- Risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy
- DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-686.
Recall number 15V565000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Daimler Trucks North America (DTNA) is recalling certain model year 2014-2015 Thomas Built Saf-T-Liner EFX school buses manufactured September 30, 2013, through November 15, 2013. In the affected vehicles, due to an incorrect calibration, the speedometer may display a speed lower than the vehicle is actually traveling.
- Risk
- With the incorrect calibration, the driver may unknowingly exceed the posted speed limit, increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will update the instrument cluster software to correct the calibration, free of charge. Owners may contact DTNA at 1‑800‑547‑0712. DTNA's number for this recall is FL-658.
Recall number 13V639000 · Recall details
See all 12 recalls for the 2015 Thomas Built Buses Saf-T-Liner Efx
Technical service bulletins for the 2015 Thomas Built Buses Saf-T-Liner Efx 147
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Service Solution for EFX AC Upper bracket TBB 130987 replaced with TBB 248310
- Warranty Policy Letter for battery tags
- Important Campaign Information Letter for Dealer Travel for Campaign Performance – TBB.
- Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance
- Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing
- Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing
- Thomas Built Buses Product Awareness Bulletin on Lettering Changes
- Tech Talk discussion about power steering fluid.
- Warranty Information Letter informing that to ensure that DTNA policies and service network practices...
- Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance
See all 147 bulletins for the 2015 Thomas Built Buses Saf-T-Liner Efx
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Questions about the 2015 Thomas Built Buses Saf-T-Liner Efx
Is the 2015 Thomas Built Buses Saf-T-Liner Efx reliable?
Owners have filed 0 complaints about the 2015 Thomas Built Buses Saf-T-Liner Efx.
What is the most common problem with the 2015 Thomas Built Buses Saf-T-Liner Efx?
There are not enough complaints to tell.
How many recalls does the 2015 Thomas Built Buses Saf-T-Liner Efx have?
12 recalls, covering structure, seats and equipment adaptive/mobility.
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