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April 23, 2020 Service bulletin

Warranty Policy Letter for Chassis Progressive Damage Policy Change

Freightliner technical service bulletin WP20-007 for 2010-2021 Freightliner Cascadia, 2010-2021 Freightliner Business Class M2 and 2010-2021 Thomas Built Buses Saf-T-Liner C2 and others.

Bulletin number
WP20-007
Component
Equipment
Summary
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).

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