2012 Mack Granite (Gu), Mack Pinnacle (Chu) and others recall: linkages

Mack Trucks, Inc reported this safety recall on July 2, 2012. It covers about 1,174 vehicles.

vehicles affected: 1,174
reported: Jul 2, 2012
owners notified: Aug 22, 2012

Visibility: windshield wiper/washer: linkages

What is wrong: Mack is recalling certain model year 2012 chu, cxu, and gu vehicles, manufactured from october 10, 2011, through november 17, 2011. Hardware used to secure the windshield wiper linkage to the wiper motor may not be sufficiently torqued, and may cause the windshield wiper linkage to detach from the wiper motor. As a result, the windshield wipers will not function.
Risk: If this occurs, under certain driving conditions the driver's visibility will be reduced, increasing the risk of a crash.
Remedy: Mack will notify owners, and replace the hardware on affected vehicles, free of charge. The safety recall began on august 22, 2012. Owners may contact mack trucks at 1‑800‑866‑1177.

Recall number 12V308000

Affected vehicles

Questions about recall 12V308000

Is there a recall on the 2012 Mack Granite (Gu), Mack Pinnacle (Chu) and others linkages?

Yes. Recall 12V308000, reported on July 2, 2012, covers about 1,174 vehicles.

What is the fix for recall 12V308000?

Mack will notify owners, and replace the hardware on affected vehicles, free of charge. The safety recall began on august 22, 2012. Owners may contact mack trucks at 1‑800‑866‑1177.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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