The worst 2012 Mack Pinnacle (Chu) problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 8
Suspension: front: hub
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
- Risk
- Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0406.
Recall number 16V929000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.
- Risk
- If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1‑610‑709‑2131. Mack's recall campaign number for this recall is SC0399.
Recall number 16V099000 · Recall details
Trailer hitches: fifth wheel assembly
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
- Risk
- If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
- Remedy
- Mack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0395.
Recall number 15V644000 · Recall details
Exterior lighting: turn signal: flasher unit
- What is wrong
- Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
- Risk
- A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1‑866‑298‑6586. Mack's number for this recall is SC0379.
Recall number 14V208000 · Recall details
Electrical system
- What is wrong
- Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
- Risk
- Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
- Remedy
- Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1‑336‑393‑2000. Mack's number for this recall is SC0375.
Recall number 14V078000 · Recall details
Visibility: windshield wiper/washer: linkages
- What is wrong
- Mack is recalling certain model year 2012 chu, cxu, and gu vehicles, manufactured from october 10, 2011, through november 17, 2011. Hardware used to secure the windshield wiper linkage to the wiper motor may not be sufficiently torqued, and may cause the windshield wiper linkage to detach from the wiper motor. As a result, the windshield wipers will not function.
- Risk
- If this occurs, under certain driving conditions the driver's visibility will be reduced, increasing the risk of a crash.
- Remedy
- Mack will notify owners, and replace the hardware on affected vehicles, free of charge. The safety recall began on august 22, 2012. Owners may contact mack trucks at 1‑800‑866‑1177.
Recall number 12V308000 · Recall details
Power train: driveline
- What is wrong
- Mack trucks is recalling certain model year 2012, chu, cxu, gu, mru, leu, and td trucks equipped with a meritor driveline. The tubing used to assemble the affected drivelines has a nonconforming seam weld with insufficient bonding of the material.
- Risk
- This can result in seam weld fracture when torque is applied. Once the tube seam weld is fractured, the driveline may become inoperable which may result in a disabled vehicle or debris from the driveline may fall on the roadway, both of which can increase the risk of a crash.
- Remedy
- Dealers will replace the drivelines free of charge. The safety recall began on july 25, 2011. Owners may contact mack trucks at 1‑800‑528‑6586.
Recall number 11V295000 · Recall details
Service brakes, air: slack adjusters: automatic
- What is wrong
- Mack trucks is recalling certain model year 2011-2012 chu, cxu, gu, leu and mru trucks manufactured from october 15, 2010, through january 31, 2011, and equipped with gunite automatic slack adjusters. Due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can occur, which could cause the housing to break at the handle under normal operating loads.
- Risk
- Slack adjusters with this flow notch could crack under normal braking conditions causing loss of braking which could result in a vehicle crash.
- Remedy
- Mack trucks will notify owners and dealers will replace the subject slack adjusters free of charge. The safety recall began on august 24, 2011. Owners may contact mack trucks at 1‑800‑528‑6586.
Recall number 11V272000 · Recall details
Technical service bulletins for the 2012 Mack Pinnacle (Chu) 153
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- CBR -Telematics Gateway (TGW) Connect Ability Issues
- Cbr
- Cbr
- Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family...
- Air Restriction Indicator
- Barksdale Leveling Valve, Leak Test
- CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns (...
- CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
- CBR: Mack NOx Sensor Troubleshooting Guide
- New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
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Questions about the 2012 Mack Pinnacle (Chu)
Is the 2012 Mack Pinnacle (Chu) reliable?
Owners have filed 0 complaints about the 2012 Mack Pinnacle (Chu).
What is the most common problem with the 2012 Mack Pinnacle (Chu)?
There are not enough complaints to tell.
How many recalls does the 2012 Mack Pinnacle (Chu) have?
8 recalls, covering suspension, power train and trailer hitches.
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