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2013 Infiniti JX35 recall: tank assembly

Nissan North America, Inc. reported this safety recall on August 14, 2012. It covers about 7,842 vehicles.

vehicles affected
7,842
reported
Aug 14, 2012
owners notified
Sep 10, 2012
related complaints
10

Fuel system, gasoline: storage: tank assembly

What is wrong
Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists.
Risk
If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash.
Remedy
Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall began on September 10, 2012. Owners may contact Nissan customer service at 1‑800‑647‑7261.

Recall number 12V398000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 10 complaints about fuel system problems.

2013 Infiniti JX35

Questions about recall 12V398000

Is there a recall on the 2013 Infiniti JX35 tank assembly?

Yes. Recall 12V398000, reported on August 14, 2012, covers about 7,842 vehicles.

What is the fix for recall 12V398000?

Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall began on September 10, 2012. Owners may contact Nissan customer service at 1‑800‑647‑7261.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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