2004-2009 Toyota Prius recall: shaft sector
Toyota Motor Engineering & Manufacturing reported this safety recall on November 14, 2012. It covers about 669,705 vehicles.
- vehicles affected
- 669,705
- reported
- Nov 14, 2012
- owners notified
- Dec 20, 2012
- related complaints
- 136
Steering: gear box: shaft sector
- What is wrong
- Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
- Risk
- Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
- Remedy
- Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1‑800‑331‑4331.
Recall number 12V537000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 136 complaints about steering problems.
2006 Toyota Prius2007 Toyota Prius2008 Toyota Prius2009 Toyota Prius
Questions about recall 12V537000
Is there a recall on the 2004-2009 Toyota Prius shaft sector?
Yes. Recall 12V537000, reported on November 14, 2012, covers about 669,705 vehicles.
What is the fix for recall 12V537000?
Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1‑800‑331‑4331.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
VIN decoder
See the problems and recalls for an exact car
Buying a used Toyota Prius?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history