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2009-2012 Chrysler Aspen, Dodge Dakota and others recall: differential unit

Chrysler Group LLC reported this safety recall on February 6, 2013. It covers about 278,674 vehicles.

vehicles affected
278,674
reported
Feb 6, 2013
owners notified
Nov 7, 2013
related complaints
759

Power train: driveline: differential unit

What is wrong
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Risk
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with the federal safety agency, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N08.

Recall number 13V038000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 759 complaints about transmission problems.

2009 Dodge RAM 15002010 Dodge RAM 15002011 Dodge RAM 15002012 Dodge RAM 1500

Questions about recall 13V038000

Is there a recall on the 2009-2012 Chrysler Aspen, Dodge Dakota and others differential unit?

Yes. Recall 13V038000, reported on February 6, 2013, covers about 278,674 vehicles.

What is the fix for recall 13V038000?

On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with the federal safety agency, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N08.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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