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2005-2010 Jeep Commander and Jeep Grand Cherokee recall: electrical system

Chrysler Group LLC reported this safety recall on May 7, 2013. It covers about 295,345 vehicles.

vehicles affected
295,345
reported
May 7, 2013
owners notified
Aug 15, 2013
related complaints
4,204

Electrical system

What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Risk
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N23.

Recall number 13V175000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 4,204 complaints about electrical problems.

2007 Jeep Commander2008 Jeep Commander2009 Jeep Commander2010 Jeep Commander2007 Jeep Grand Cherokee2008 Jeep Grand Cherokee2009 Jeep Grand Cherokee2010 Jeep Grand Cherokee

Questions about recall 13V175000

Is there a recall on the 2005-2010 Jeep Commander and Jeep Grand Cherokee electrical system?

Yes. Recall 13V175000, reported on May 7, 2013, covers about 295,345 vehicles.

What is the fix for recall 13V175000?

Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N23.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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