2002-2010 Orion V and Orion Vii recall: electrical system

Daimler Buses North America reported this safety recall on September 27, 2013. It covers about 3,009 vehicles.

vehicles affected: 3,009
reported: Sep 27, 2013
owners notified: Nov 29, 2013
related complaints: 1

Electrical system

What is wrong: Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy: DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1‑905‑403‑1111.

Recall number 13V476000

Affected vehicles

Orion V 2003-2008 2003 2004 2005 2006 2007 2008
Orion Vii 2002-2010 2003 2004 2005 2006 2007 2008 2009 2010

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about electrical problems.

2005 Orion V 2006 Orion V 2007 Orion V 2008 Orion V 2007 Orion Vii 2008 Orion Vii 2009 Orion Vii 2010 Orion Vii

Questions about recall 13V476000

Is there a recall on the 2002-2010 Orion V and Orion Vii electrical system?

Yes. Recall 13V476000, reported on September 27, 2013, covers about 3,009 vehicles.

What is the fix for recall 13V476000?

DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1‑905‑403‑1111.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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