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2007-2013 Setra S407 CC, Setra S417 and others recall: electrical system

Setra Of North America reported this safety recall on October 29, 2013. It covers about 457 vehicles.

vehicles affected
457
reported
Oct 29, 2013
owners notified
Dec 19, 2013

Electrical system

What is wrong
Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy
Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1‑866‑624‑2622 or Setra Customer Service Line at 1‑800‑241‑2947. Setra's recall number is 54.10U09052A.

Recall number 13V530000

Affected vehicles

Questions about recall 13V530000

Is there a recall on the 2007-2013 Setra S407 CC, Setra S417 and others electrical system?

Yes. Recall 13V530000, reported on October 29, 2013, covers about 457 vehicles.

What is the fix for recall 13V530000?

Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1‑866‑624‑2622 or Setra Customer Service Line at 1‑800‑241‑2947. Setra's recall number is 54.10U09052A.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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