The worst 2012 Setra S407 CC problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 6
Equipment adaptive/mobility: wheelchair lift/ramp
- What is wrong
- Daimler Coaches North America (Daimler Coaches) is recalling certain 2011-2016 Setra S417 TC and 2012-2016 Setra S 407 CC vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
- Risk
- Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
- Remedy
- Daimler Coaches will replace the TWS kits, free of charge. Owner notification letters were mailed May 23, 2024. Owners may contact Daimler Coaches at 1‑416‑624‑3558. Daimler Coaches number for this recall is 86.20U24286A.
Recall number 24V277000 · Recall details
Seats
- What is wrong
- Setra of North America (Setra) is recalling certain model year 2011-2012 S417TC buses manufactured August 2, 2010, to October 3, 2011, and 2012 Setra S407CC buses manufactured August 2, 2010, to July 4, 2011, and equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
- Risk
- If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
- Remedy
- Setra will notify owners, and the seats will be inspected to determine if any welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 24, 2016. Owners may contact Setra customer service at 1‑800‑241‑2947 or Recaro customer service at 1‑248‑484‑3203. Setra's number for this recall is 91.10U10086A.
Recall number 16V022000 · Recall details
Electrical system
- What is wrong
- Setra of North America (Setra) is recalling certain model year 2011-2014 S417 TC motorcoaches manufactured August 2010 to April 2014, and 2012-2014 S407 CC motorcoaches manufactured August 2010 to March 2014. There may be an electrical overload in the control unit of the lights.
- Risk
- An electrical overload may result in a short circuit or vehicle fire.
- Remedy
- Setra will notify owners, and dealers will replace the control unit, free of charge. The recall began on July 31, 2014. Owners may call Setra customer service at 1‑866‑624‑2622. Setra's number for this recall is 82.10M08198C. This recall supersedes the federal safety agency Recall No. 13V‑465 and Setra has expanded the original population to include an additional 63 motorcoaches.
Recall number 14V369000 · Recall details
Electrical system
- What is wrong
- Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
- Risk
- Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
- Remedy
- Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1‑866‑624‑2622 or Setra Customer Service Line at 1‑800‑241‑2947. Setra's recall number is 54.10U09052A.
Recall number 13V530000 · Recall details
Exterior lighting
- What is wrong
- Setra of North America (Setra) is recalling certain model year 2011-2014 S417 TC and 2012-2014 S407 CC motorcoaches. There may be an electrical overload in the control unit of the lights.
- Risk
- An electrical overload may result in a short circuit or vehicle fire.
- Remedy
- Motor Coach Industries, the designated importer, will notify owners and replace the control unit, free of charge. The recall began on November 25, 2013. Owners may contact Motor Coach Industries at 1‑800‑323‑1290. Setra's recall number is 82.10M08198A.
Recall number 13V465000 · Recall details
Electrical system: wiring
- What is wrong
- Setra is recalling certain model year 2009-2013 S417, S417TC, and S407CC motorcoaches, manufactured from May 2009 through June 2012. An incorrect routing of the ground wire near the alternator may lead to the chaffing and abrasion of the wire.
- Risk
- A damaged alternator ground wire could result in a short circuit and may lead to a vehicle fire.
- Remedy
- Setra's designated importer, Motor Coach Industries (MCI), will be conducting this recall. MCI will notify owners and will reroute the wiring free of charge. The safety recall began on December 14, 2012. Owners may contact Motor Coach Industries at 1‑502‑318‑3077.
Recall number 12V547000 · Recall details
Technical service bulletins for the 2012 Setra S407 CC 3
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This TI is a general TI for the correct procedure in case of an extraordinary occurrence in the field and...
- To confirm with a unique State of New Jersey requirement for the kneeling function of motor-coaches, Setra...
- Policy on use of independent services, service providers or external suppliers within defect liability...
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Questions about the 2012 Setra S407 CC
Is the 2012 Setra S407 CC reliable?
Owners have filed 0 complaints about the 2012 Setra S407 CC.
What is the most common problem with the 2012 Setra S407 CC?
There are not enough complaints to tell.
How many recalls does the 2012 Setra S407 CC have?
6 recalls, covering equipment adaptive/mobility, seats and electrical system.
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