2014-2015 Chevrolet Silverado, Chevrolet Silverado HD and others recall: software
General Motors LLC reported this safety recall on June 6, 2014. It covers about 57,512 vehicles.
- vehicles affected
- 57,512
- reported
- Jun 6, 2014
- owners notified
- Jul 2, 2014
- related complaints
- 166
Electrical system: software
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with the key in the ignition or no audible seat belt warning indicating the seat belts were not buckled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 208, "Occupant Crash Protection."
- Risk
- Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. Additionally, there would be no reminder that the driver's or front seat passenger's seat belt is not buckled, which could increase the risk of injury in a crash.
- Remedy
- GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1‑800‑222‑1020. GMC owners may contact GM's customer service at 1‑800‑462‑8782. GM's number for this recall is 14315.
Recall number 14V301000
Affected vehicles
- Chevrolet Silverado 2014 2014
- Chevrolet Silverado HD 2015 2015
- Chevrolet Tahoe 2015 2015
- GMC Sierra 2014 2014
- GMC Sierra HD 2015 2015
Owner complaints about the same problem
Owners of these vehicles have filed 166 complaints about electrical problems.
2014 Chevrolet Silverado2015 Chevrolet Silverado HD2015 Chevrolet Tahoe2014 GMC Sierra2015 GMC Sierra HD
Questions about recall 14V301000
Is there a recall on the 2014-2015 Chevrolet Silverado, Chevrolet Silverado HD and others software?
Yes. Recall 14V301000, reported on June 6, 2014, covers about 57,512 vehicles.
What is the fix for recall 14V301000?
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1‑800‑222‑1020. GMC owners may contact GM's customer service at 1‑800‑462‑8782. GM's number for this recall is 14315.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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